Professional with a Bachelor’s in Business Administration and diverse experience across customer service, finance (A/R & A/P), logistics, and education. Skilled in handling high-value client relations, managing complex invoicing processes, and coordinating cross-border operations. Adept at using ERP and CRM systems, resolving customer issues efficiently, and ensuring timely financial transactions. Seeking to contribute to a dynamic, growth-oriented company in a role combining service excellence and operational accuracy.
Core Skills
· Customer Service : Multilingual support, conflict resolution, VIP client handling
· Accounting and Finance: Accounts receivable/ payable, invoice management, payment tracking and reconciliation
· Collaboration and adaptability, working in multicultural team
· Tools and Systems : MS Excel, MS word, PCS, CRM platforms, Outlook, Canva