Umi Mamdudah Tilawat

My name is Umi Mamdudah, a 36-year-old professional from Indonesia with a passion for excellence in customer care and communication. I am a single mother of a 6-year-old daughter, and I am highly motivated to secure a remote position that allows me to balance work and family life effectively.

I am very interested in Chat Specialist , Listen . With six years of experience as a Customer Care Representative at Lazada.co.id, I am well-versed in managing email communications, providing support through Zendesk, and utilizing the BOB platform. This background has honed my skills in clear and empathetic communication, attention to detail, and effective multitasking.

Thank you for considering my application, and I look forward to the opportunity to discuss how I can contribute to your team.

Warm regards,

Umi Mamdudah