Umair Abid

Umair Abid Logistics and Supply Chain Ecommerce | Qcommerce | Warehousing | Retail Summary A driven, committed and resilient individual with 8+ years of experience in the fields of retail, supply chain operations and Logistics. My key strengths include    Contact Leadership Time Management People Management    Analytical Skills Working under pressure Organization I have always had a knack for learning new skills and open to exploring new opportunities and be 1% better every day. - Work Experience Islamabad, Pakistan EZ Bike- Inventory Lead https://www.linkedin.com /in/umairabid297 Jan 2023 – Continued, Islamabad, Pakistan Pakistan’s first self-drive electric bike rental service.  Developing and implementing inventory management strategies to optimize stock levels and minimize inventory holding costs. Interest  Implemented efficient inventory storage systems, leading to a 30% increase in warehouse capacity utilization. Data Analysis  Collaborating with cross-functional teams, including procurement, production, and sales, to forecast inventory needs and ensure timely availability of products. Operations Management  Collaborated closely with the operations team to procure quotes from suppliers and manage the onboarding process for new suppliers, emphasizing Warehousing relationship-building and fostering positive rapport. Airlift Technologies Operations Lead Apr 2021 – July 2022, Islamabad, Pakistan Airlift provides 30-minute delivery of household essentials from dark stores.  Managing end-to-end operations flow, ensuring smooth operations from inventory check-in to check-out in line with strategic targets. - Islamabad, Pakistan Work Experience Computer Skills            SAP Business 1 MS. Office Advanced Excel Inventory Management System Warehouse Management System(WMS) Logistics Management System (LMS) Artificial Intelligence Microsoft Outlook (internet Email) G-sheets, Slides, Google Forms, G-Docs. Fundamental of Digital Marketing MS Project -https://www.linkedin.com /in/umairabid297  Optimization of established protocols, fostering innovation while ensuring steadfast adherence to processes.  Improved order processing by ~7%, order accuracy by ~3% and product quality complaints by ~2% through various inventory management and team-building techniques.  Played a part in combating OOS (out of stock) by running a sprint on the SKUs that were marked inactive (due to a technical glitch) but were physically available in the warehouses. Consolidated the list of the SKUs and got them active with the help of the platform integrity team which contributed 0.7M PKR in the monthly revenue.  Drove down the disposal rate by ~5% through the implementation of the FIFO method for the Fresh produce category.  Maintaining inventory accuracy, organization and storage to drive down losses and improve order accuracy. Daraz Express Assistant Hub Supervisor Lastmile Sep 2018 – Apr 2021, Islamabad, Pakistan An eCommerce market connecting buyers and sellers across various product categories, with the advantage of owning its own delivery fleet.  Managed a team of 100+ to oversee day-to-day last-mile operations in Daraz's 3rd largest region, Islamabad & Rawalpindi, handling package volume of 13k/day.  Oversaw customer order backlog, implementing FIFO prioritization strategies, reducing package aging by 15% and minimizing fake delivery attempts.  Implemented Lean and Six Sigma to achieve 3 main targets at the same time: Lead time (shorter) - Productivity (higher) - Cost (lower), as well as HSSE, 5S.  Monitored hub performance metrics, achieving a 15% increase in success rates and a 20% reduction in customer rejects through service improvement initiatives.  Supervised all last-mile Rawalpindi staff and fleet activities for D2D and CP deliveries, ensuring operational efficiency and on-time delivery, managing a team of 50+ employees. - Islamabad, Pakistan -https://www.linkedin.com /in/umairabid297 Skills Blue-Ex Courier Service  Leadership and Management Assistant Operation Manager  Process Optimization  Critical Thinking and Problem- Blue-Ex Courier Service, facilitating swift and reliable delivery solutions nationwide. Solving   Performance Analysis  Decision-Making  Operations planning and Dec 2014 – Mar 2018, Islamabad, Pakistan optimizing workflow and layout, leading to a 30% increase in operational efficiency.  Interpersonal Skills  Route Optimization  Negotion Skills  Project Management Monitoring the customer order backlog of the Region in the North, highlighting packages with higher ageing and fake attempts and ensuring the teams prioritize Organizaton  Successfully launched and managed 2 new warehouses/hubs in the region, them on the basis of FIFO.  Working closely with the RM and the management team to implement policies, procedures, and systems, and ensuring their successful implementation.  Provided comprehensive individual and departmental performance reports, facilitating informed decision-making and performance improvement strategies. Education Bachelor's from Virtual University of Pakistan BS-Business Administration Completed (waiting for transcript) Honours And Awards     Awarded with the title of Employee of the month 3 times during my journey at Daraz.PK Awarded with the title of 5s champion while working at Daraz.PK Part of the wining team of cricket in the intercity tournament. Successfully completed the SAP Business 1 training program.