Ulrike Bondoc
Amazon Seller Virtual Assistant
OBJECTIVE
To provide my expertise in navigating, managing and maintaining an Amazon online
business so that my clients can focus on expanding their enterprise. You can take
advantage of my excellent customer service skills, impeccable English communication
ability and Human resources background to improve customer engagement, and
workflow procedures.
SKILLS AND EXPERTISE
Amazon Business
Managing and Analyzing Amazon Sponsored Ads, Product Listing and Inventory
Management, Responding/Commenting to customer reviews and feedback,
Managing order refunds, Sending products to Amazon warehouse, Product sourcing,
Creating product marketing campaigns such as Buy 1 Get 1, Free Shipping, one-time
use discount codes, etc.
Social Media Management
Managing Instagram, Twitter, Facebook accounts and/or business page, Scheduling
posts, Online content creation for posts and updates, Improving follower engagement
by responding to comments, DMs and PMs etc.
Article Writing
Beneficial for creating product descriptions, Online promotions and short blog articles
to increase online presence
Copywriting
I have acquired basic copywriting skills which is imperative in creating compelling
content for marketing campaigns and product listings.
Excellent English Communication
High level of proficiency in both spoken and written English, and familiarity with the
usage of business-appropriate expressions for a more professional correspondence
-• Skype ID: tutor.nikki
https://hibuhayblog.wordpress.com/
Customer Service
Possesses cultural sensitivity, patience and composure to accommodate all types of
inquiries which is essential in providing exemplary customer service skills
Human Resources and Administration
Have previously handled and managed employee recruitment, posting job ads
online, filtering applications, conducting and scheduling interviews, personnel
training, employee evaluation using KPIs, payroll management, etc. for an IT-BPO
company
Background in the Health Care industry
Can provide valuable insights for Amazon businesses focused on selling products
under the health care category
SOFTWARE AND APPLICATIONS
Facebook, Twitter, Instagram, Pinterest, Amazon Seller Central, Keyword
Inspector, Amazon Ads, Buffer, Wordpress, Asin Inspector, AMZ Inspector,
TeamViewer, Skype, Zoom.us, Asana, Google Docs, Maps, Dropbox, Gmail,
MS Word, MS Powerpoint, MS Excel, Mailchimp, Canva
TRAINING AND SEMINARS ATTENDED
Amazon Seller Virtual Assistant Master class
Mentored by one of the best Filipina Amazon Seller VA experts, I have
acquired the fundamental VA skills to boost my clients' sales, and standing
in the Amazon online business platform.
TGFI Financial Literacy Summit
Guest and panel speakers from the ecommerce industry were invited to
share their thoughts and strategies to start and maximize one’s earning
potential.
-• Skype ID: tutor.nikki
https://hibuhayblog.wordpress.com/
WORK EXPERIENCE
Business English Instructor
Rarejob Philippines, Inc.
January 2015 – Present
I conduct Business English lessons to Japanese professionals working for
several industries such as manufacturing, IT, retail, etc. In my line of work, it
is imperative that we possess familiarity about our students' working
industry as it will help in creating role playing activities applicable to their
needs.
Asst. Human Resources Manager
Philippine Interactive Audiotext Services, Inc. (PIASI)
March 2014 – January 2015
Human Resources Assistant (Generalist)
Philippine Interactive Audiotext Services, Inc. (PIASI)
PIASI is an IT-BPO company which specializes in providing assistance for
visa application. It also has a subsidiary, Prialto, a US-based company
providing virtual assistants from the Philippines to executives abroad. As a
generalist, I am in charge of but not limited to recruitment, personnel
training and employee evaluation.
CHARACTER REFERENCES
Charles Julius L. Bautista
HR Manager – PIASI
Email:-Lishiel P. Aquino
Mentor for Amazon VA
Email:--• Skype ID: tutor.nikki
https://hibuhayblog.wordpress.com/
