Uloma O Chibueze Ocheoha

ULOMA CHIBUEZE-OCHEOHA-- Linkedin Working Remotely Virtual Assistant | Project management | Customer support Highly organized, detail oriented and experienced Executive Administrative Assistant with 6+ years experience, providing comprehensive administrative, project management and customer support services. With proven ability to manage calendars/emails, handle travel arrangements, and streamline workflows, resulting in increased efficiency for clients." Proficient in virtual collaboration, project management and CRM tools WORK EXPERIENCE Administrative Assistant | Customer support - Bcubeclassics | January 2018 - present ●​ Calendar, emails, travel and event management ●​ Improved Customer Retention by 60% the first year ●​ Resolution of clients escalated issues. Handled and Resolved 96% of Escalated Issues ●​ Increased Positive Reviews and Brand Trust Virtual Assistant |Project Manager- Mosaic Productions | April 2016 - Dec 2017 ●​ Planned, organised and executed events for the stage theater Productions ●​ Handled and managed all Travel Logistics to 4 states in Nigeria ●​ Increased clients work efficiency by 40% through effective email and calendar management Sales Marketing and Business Development Engineer - Xenergi oilfield services Abuja | July 2013 - May 2016 ●​ Marketing and sales of energy fuels used for power generation ●​ Regular market analysis and research on energy fuel price ●​ Product off take scheduling and management Administrative Officer- Society Of Petroleum Engineers Abuja Section | February 2011 June 2013 ●​ Event planning- Organized meetings, workshops and other team presentations on Oil and gas/energy related topics ●​ Managed and maintained email and calendar effectively for smoot run of the organization ●​ Maintain Section member’s database and update when required SKILLS ●​ Administrative skills- email and calendar management, travel planning, research and lead generation, Data entry ●​ Technology proficiency- Skilled in collaborative virtual tools like Microsoft 365, Google Workspace, Canva, project management tools (Asana, trello) CRM tools ( hubspot) cloud storage (Google Drive, Dropbox) and video conferencing platforms (Zoom Microsoft Teams, Google meet, Skype and Slack, ●​ Time Management- good at prioritizing tasks and meeting deadlines in a fast paced environment. ●​ Communication skills- effective communicator both oral and written with excellent interpersonal skills Education Leadership, Strategic And Development | African Center For Leadership, Strategic & Development (LSD) | (in view) M.SC, Information Technology |National Open University of Nigeria | (2025) B. Eng, Chemical Engineering | Enugu State University of Science and Technology | (2008) Certification ●​ Asana Workflow Specialist Certification 2025 ●​ Google Project Management Certification 2024 ●​ Google IT support professional Certification 2022 ●​ She Code Africa DEvOps/SRE Cloud school bootcamp cohort 1 Certification. 2021 ●​ Google Associate Cloud Engineer (ACE) Certification. 2021 ●​ Azure Fundamental Certification. 2020 ●​ Google Digital Marketing Skill Certification. 2020