Ulbernard A. Ipong

I am a skillful and dedicated Virtual Assistant with over 3 years of experience in the Administrative and Office Management field and adequate experience in the coordination, planning, and support of daily operational and administrative functions. Throughout my work experiences I have developed good communication and verbal skills, critical thinking, problem-solving and excellent grasp of grammar and spelling. I also have outstanding computer skills and good research-oriented approach. I am a reliable personal assistant and can help in managing things in a timely manner, gather and verify paperwork for the project.

I can also handle duties like:

• scheduling meetings,
• Data entry
• performing market research,
• create presentations, and;
• provide customer support.

I am also a committed Customer Service Representative with over 2 years of experience. I can respond to and resolve product or service problems that customers are experiencing and meet individual metrics for case volume, availability, and customer satisfaction. I can work effectively across a variety of communication channels: in-person, phone, email, live-chat, social media, etc.

I am seeking to obtain a job where I can utilize my organizational and interpersonal skills and become a team player in a people-oriented organization where I can maximize the customer service experience and achieve corporate goals.