Ukpeme Effeh

EFFEH, UKPEMEOBONG BASSEY Resourceful and detail-oriented Digital Support Specialist with a passion for delivering high-impact support and efficient task execution. I aim to contribute my creativity, organizational skills, and client-first mindset to help brands grow, communicate better, and operate seamlessly in the digital space. EXPERIENCE Self-Employed, Uyo, Nigeria - Freelance Virtual Assistant October 2024 - PRESENT Currently providing virtual assistant services to entrepreneurs, small business owners, and non-profits across various industries. ●​ Email & calendar management using Gmail and Google Calendar ●​ Social media content creation & scheduling using Canva and Meta Business Suite ●​ Research and data entry using Google Sheets and online tools ●​ Document preparation, formatting, and transcription (Google Docs/MS Word) ●​ Meeting coordination and report writing via Zoom and Trello. Demonstrated ability to handle multiple tasks efficiently, meet 42 Ikot Ikpang Street Off Calabar-Itu Highway Uyo, Akwa Ibom State -- SKILLS ​Management · Leadership · Microsoft PowerPoint · Communication · Microsoft Office · Canva · Microsoft Excel · Customer Service · Microsoft Word · Research · Operations Management · Marketing · Gmail · Search Engine Optimization (SEO) · Social Media · Brand Management · Customer Relationship Management (CRM) · Email deadlines, and maintain clear communication in remote work environments. OTHER CERTIFICATIONS Ibiono Ibom Local Government Council, Akwa Ibom State, Nigeria - Media/Personal Aide to the Chairman ●​ Diploma in Copywriting December 2023 - October 2024 ●​ Diploma in E-Commerce Provided full administrative support to the Chairman. ●​ Managed daily calendar, event coordination, and official correspondence ●​ Conducted online research, compiled reports, and formatted policy documents ●​ Drafted memos, managed digital files, and responded to public inquiries ●​ Assisted with social media content planning ●​ Certificate of Proficiency in Content Writing ●​ Certificate of Proficiency in Social Media Management and Digital Marketing ●​ Certificate of Proficiency in Digital Marketing Ibiono Ibom Local Government Council, Akwa Ibom State, Nigeria - Media/Personal Aide to the Vice Chairman December 2020 - December 2023 Served as the right-hand support to the Vice Chairman, providing high-level administrative and communication assistance. ●​ Managed official emails and internal communications. ●​ Certificate of Participation in Young Africa Innovates ●​ USAID Certificate of Conflict Mitigation/Management ●​ Diploma in Computer Operations ●​ Scheduled and coordinated meetings, appointments, and travel. ●​ Organized files and documents in the office and digital files and documents using Google Drive and Microsoft Office. ●​ Prepared reports, and presentations. ●​ Liaised with stakeholders, media, and the public. Fourice Resources Limited, Uyo, Nigeria - Sales Representative April 2020 - September 2020 ●​ Presented, promoted and supplied the company's products to existing and prospective customers. ●​ Established, developed and maintained positive business-customer relationships. ●​ Reached out to customers on behalf of the company. ●​ Coordinated sales effort with team members and other departments. ●​ Supplied management with reports on customer needs, problems, interests, competitive activities and potential for new products. NYSC at Ministry of Commerce and Industry, Abeokuta, Ogun State, Nigeria - Trade Officer August 2018 - August 2019 Completed a one-year national service supporting trade facilitation and administrative tasks in the ministry. ●​ Managed files, processed trade registration requests, and prepared official memos ●​ Provided front-desk support for trade inquiries and documentation LANGUAGES English, Efik-Ibibio ●​ Drafted and edited correspondence, reports, and internal communications ●​ Assisted with preparing briefing documents TADEN Associates Limited, Abeokuta, Ogun State, Nigeria - Marketing Executive November 2018 - July 2019 ●​ Provided customer relationship and marketing support for the firm’s service offerings. ●​ Scheduled client meetings, managed follow-ups, and maintained client database ●​ Assisted in writing proposals, marketing letters, and activity reports ●​ Conducted market research and helped plan marketing campaigns ●​ Worked with the team on scheduling social media promotions and client communications EDUCATION Institute of Human Resources and Strategic Management, Nigeria - Certificate of Proficiency in Human Resources and Strategic Management 2019 Akwa Ibom State University, Ikot Akpaden, Nigeria - BSc. Marketing (Second Class Upper Division) 2018 Nigerian Christian Institute, Uyo, Akwa Ibom State, Nigeria SSCE 2010 Presbyterian School, Idoro, Ibiono Ibom, Akwa Ibom State First School Leaving Certificate 2003