UKEJE AMARACHI
Calabar, Cross River, Nigeria |--| www.linkedin.com/in/ukeje-amarachi
PROFILE SUMMARY
A seasoned professional with seven years of experience in project management, operations and demonstrated
proficiency in analyzing business requirements. Adept at establishing critical path milestones and ensuring project
documentation compliance. Excels at planning, coordinating and supervising project lifecycles, ensuring a timely
delivery while maintaining quality standards.
CORE COMPETENCES
• MS Suite
• Monday.com
• Click up
• Project Planning
• Problem solving
•Teamwork
• Communication skills
• Trello
• Project Libre
• Team Coordination
• Multitasking
• Organizational mastery
• Asana
• Notion
• Stakeholder Management
• Conflict Resolution
• Research
• Time management
PROFESSIONAL EXPERIENCE
Operations Manager| Zappysites - Texas
Worked with key stakeholders to define requirements and delivery milestones.
Developed a new process to which increased the accuracy of predicted direct and indirect project costs, which
was then subsequently adopted across the business as a best practice.
Planned, coordinated, and supervised the entire life cycle of assigned projects, including the organization,
supervision and management of translations of the company’s website and App.
Optimally managed the allocation of resources for projects-related activities, maintain constant alignment with
the established budget.
Monitored the progress of activities within assigned projects, intervening promptly to ensure compliance with
deadlines and quality standards.
Ensured the timely and accurate delivery of assigned projects, strictly adhering to the timescales agreed with
customers and ensuring compliance with pre-established quality requirements.
Leveraged Asana and Monday.com’s collaborative features to facilitate communication among team members,
fostering an efficient work environment.
Associate Project Manager |Marq Neasman Inc. – California
September 2022 – Present
March 2021– September 2022
Designed and managed new customer on-boarding process resulting in an improvement in customer retention
of 24%.
Effectively managed communication with all stakeholders and interested parties involved in the projects,
maintaining a constant exchange of information and ensuring a high level of involvement and understanding.
Created SOPs, reported meetings and assigned tasks to different teams using Asana.
Followed up to make sure all deadline was met and completed at appropriate time and before timelines.
Responded promptly and efficiently and efficiently to client and stakeholder inquiries to maintain high levels of
client satisfaction and engagement.
Utilized project management tools such as Asana to integrate workflow and enhance productivity.
Project Coordinator | Advanced Plastic Surgery Solution- Atlanta Georgia
Developed and managed detailed project plans in accordance with contracted scope.
Employed the reporting and analytics capabilities of Asana and Monday.com to generate insights into project
performance.
Ensured assigned projects were delivered on-time, within scope, and within project.
Identified and managed project dependencies and critical path activities.
Managed changes to project scope, schedule, and costs using appropriate change control procedures.
Planned, conducted and documented weekly project team status calls.
Created and maintained comprehensive project documentation.
Proactively identified, escalated and worked with manager, PMO on mitigation plans for any issues and
conflicts.
Project Management Intern | Openin Inc California
November 2018 – April 2019
Developed and fostered relationship with customers to identify and remover roadblocks in obtaining the most
value for Openin Inc.
Developed and managed detailed project plans in accordance with contracted scope.
Ensured assigned projects were delivered on-time, within scope, and within project.
Identified and managed project dependencies and critical path activities.
Managed changes to project scope, schedule, and costs using appropriate change control procedures.
Planned, conducted and documented weekly project team status calls.
Created and maintained comprehensive project documentation.
Virtual Assistant| The Cleaner You Des Moines
April 2019 – February 2021
January 2017 – October 2018
Reminds and updates the manager of appointments and schedules.
Edit and proofread documents before they are sent out.
Maintained a proficient email management system, promptly responding to inquiries.
Kept track of important dates and reminders.
Took notes of meeting and properly filed them.
Maintained the filing system of correspondence and other documents.
EDUCATION
University of Calabar| 2022
Chemistry
CERTIFICATIONS
The Project Manager Course: Beginner to PROject Manager | 2024 UDEMY
SCRUM Master PSM1- Scrum Master certification- Agile | 2022 UDEMY
Business Analysis Fundamentals | 2022 UDEMY
How to Build Rapport Quickly | 2023
Customer Service: Problem Solving and Troubleshooting | 2023
REFERENCES
Available on Request
