UKECHI JACKSON-WALI
Remote Case Manager | Virtual Legal Assistant
Profile Summary
Remote Legal Assistant with 3+ years of experience supporting solo and small firm attorneys.
Skilled in client intake, case file organization, document preparation, e-filing, and
administrative support. Experienced in coordinating with clients, medical providers, insurance
companies, and legal teams. Proficient in Microsoft Office, Google Workspace, Clio, Zoom, and
other case management software. Highly detail-oriented, organized, and able to manage
multiple priorities while maintaining confidentiality in fast-paced environments.
Core Competencies & Skills
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Case & File Management
Document Preparation & E-Filing
Client Intake & Onboarding
Client Communication & Follow-ups
Legal Research Support
Calendar & Deadline Management
Inbox & Email Management
Discretion & Confidentiality
Attention to Detail
Time Management & Multitasking
Tech-Savvy / Software Proficiency (Clio, Google Workspace, MS Office, Zoom)
Lead Management & Customer Service
Professional Experience
Associate | Chayfield Law Practice | Abuja, Nigeria / July 2025 – Present
● Organized and maintained 20+ digital client case files for quick retrieval, ensuring
confidentiality and compliance.
● Drafted and filed 50+ legal documents including contracts, motions, and engagement
letters, ensuring compliance with statutory deadlines.
● Conducted detailed client intake and lead screening, collecting all necessary information
to support attorney case review.
● Coordinated follow-up calls and email updates to 20+ clients daily, improving client
satisfaction and supporting the firm’s client-first approach.
● Assisted with preliminary legal research and compilation of materials to streamline case
preparation.
Client Relations Specialist | Walker Branding | December 2024 – February 2026
● Managed intake for 10+ projects monthly, ensuring complete and organized information
for efficient project kickoff.
● Responded to 50+ inquiries weekly via phone and email, improving response times by
40–60% and increasing client satisfaction.
● Maintained and organized 50+ digital project files, reducing retrieval time by 30%.
● Scheduled and coordinated 15+ virtual meetings monthly with clients, designers, and
stakeholders, keeping projects on track.
Education
● Barrister & Solicitor-at-Law | Nigerian Law School, Rivers State, Nigeria | July 2025
● Bachelor of Laws (LL.B) | Rivers State University, Rivers State, Nigeria | December
2023
Certifications
● Must Have Skills for Virtual Legal Assistants – Vivian Nkemdilim | Oct 2025
● In-Demand IT Skills Training – Digital Witch Support Community | Feb 2025
