Ujuaku Favour

 Favour Chiamaka Ujuaku SUMMARY Managed executive inboxes, calendars, and administrative workflows with 95%+ data accuracy, ensuring smooth daily operations in remote environments. Grow social media presence by creating engaging graphics and strategic content, increasing LinkedIn and Instagram pages to 1,400+ followers in under three months. Coordinate digital tools including Google Workspace, Trello, Notion, Canva, and Meta Business Suite to organize tasks, schedule content, and improve productivity. Deliver reliable support through strong communication, attention to detail, and consistent execution of administrative and content management responsibilities. CORE SKILLS • Calendar & Email Management (Google Workspace, Outlook) • Task & Project Management Tools (Notion, Trello, Slack, Asana, ClickUp) • Microsoft Excel & Word (data organization, spreadsheets, reporting) • Canva, ChatGPT, CapCut • Meta Business Suite • File Organization (Google Drive) • Communication (Written & Spoken English) • Attention to Detail & Accuracy • Confidentiality & Trustworthiness • Organizational Skills • Responsiveness & Time Management • Proactive & Reliable Work Ethic PROFESSIONAL EXPERIENCE Global Writers Project (Non-Profit Organization) Social Media Manager (Remote) Nov 2025 – Jan 2026 • Solely managed the organization’s social media presence across LinkedIn, Instagram, Facebook, Tiktok, and WhatsApp Community, overseeing strategy, design, posting, engagement, and reporting. • Published an average of 4 posts per week, consistently aligning content with the organization’s calendar, goals, and brand guidelines. • Designed and recreated 100+ branded graphics including flyers, carousels, campaign visuals, and illustrations using Canva, other design and AI tools, strictly applying brand fonts, colors, and logos. • Actively responded to comments and messages across all platforms, strengthening community trust and interaction. • Converted Carousels to videos and regenerating images with AI tools, posting at the most active time and staying active on social media. • Created and scheduled posts using Meta Business Suite, selecting optimal posting times across different time zones. • Conducted extensive research on the best performing hooks, content formats, posting frequency, and new strategies, visual trends while creating viral content to improve performance. • Independently tracked and analyzed performance using Meta Insights, monitoring reach, impressions, views, likes, comments, shares, and follower growth. • Delivered regular engagement reports to leadership proactively, without being prompted along with a high-performing 2026 New Year campaign, reaching 320 views on Instagram, 32 views on Facebook, improved impressions, Likes, and comments on LinkedIn. • Increased LinkedIn followers from 1,413 to 1,503 in under 2 months, reviving an account that had been dormant for years. • Grew Instagram followers from 1,376 to 1,405 and Facebook followers from 293 to 297 through consistent posting, improved visuals, and audience engagement under 2 months. • Achieved strong early engagement on initial posts, including a Universal Children’s Day flyer that gained 7 likes, 7 comments, 3 reposts, and 5 new followers on LinkedIn, alongside engagement on Facebook and Instagram. • Managed and moderated the organization’s WhatsApp community, approving requests, welcoming participants, and keeping members engaged during campaigns and events. • Proposed and executed creative ideas beyond the content calendar, including New Month and New Year flyers, ensuring platforms remained active. • Designed a storybook-style carousel illustration for a children’s activity and transformed it into a short video with voice-over to boost engagement. • Identified platform issues (e.g., disabled likes/comments on Instagram) and promptly notified leadership, leading to quick resolution. • Collaborated closely with leadership, submitting content and designs for approval, implementing feedback immediately, and maintaining clear communication. • Earned formal recognition and a bonus payment from leadership for exceptional performance and creative contribution. • Took full ownership of the organization’s online presence, treating the brand’s growth as a personal responsibility. • Supported visibility growth by inviting connections from personal LinkedIn and Facebook accounts to follow the organization’s pages. Vsavvy Academy, Remote Jun 2025 – Sep 2025 Virtual Assistant (Training & Mock Projects) • Managed 4+ Trello boards, streamlining workflows and achieving 100% on-time delivery in projects. • Designed and published 10+ Canva graphics with storytelling-driven headlines, increasing post engagement on LinkedIn mock campaigns. • Executed core administrative tasks; data entry (95% accuracy), inbox management, and scheduling, ensuring smooth task coordination. • Acquired hands-on experience with collaboration tools (Zoom, Slack, Trello, Notion, Google Workspace, MS Excel, and ChatGPT) to support productivity and client communication. God’s Time Model College, Ondo State, Nigeria Jun 2024 – May 2025 English Tutor • Coordinated academic and extracurricular schedules for 100+ students, demonstrating strong organizational and planning skills. • Monitored and updated lesson plans and student progress reports with 95% accuracy, reflecting strong data-entry and reporting skills. • Directed and documented debate, drama events, boosting student engagement and confidence by 75%, showing communication and events coordination skills. Chipex POS Enterprise, Anambra State, Nigeria Feb 2024 – Apr 2024 POS Operations & Customer Service Associate • Processed ₦500K–₦1M daily transactions for 200+ customers with 95% accuracy, ensuring error-free financial records. • Resolved discrepancies proactively, improving customer trust and reducing transaction errors by 20%. • Balanced multitasking by serving customers while maintaining accurate documentation. Maydon Pharmaceuticals Ltd, Anambra State, Nigeria Jan 2023 – Oct 2023 Sales Associate / Store Manager • Oversaw inventory of 50+ products, preventing shortages through tracking and reporting. • Handled 200+ daily customer interactions, providing product recommendations that improved profit margins by 5–10%. • Reported stock levels and sales trends accurately to management, enabling better decision-making. • Built strong relationships with customers, creating loyalty and maintaining consistent engagement. Archbishop Maxwell Anikwenwa Secondary School, Anambra State, Nigeria Nov 2021 – May 2022 Teacher Assistant (Internship) • Assisted with grading and record-keeping, ensuring accurate information of 100+ students. • Supported teachers in lesson planning and scheduling, improving classroom efficiency by 30%. UC Rebok Pharmaceuticals Investment, Anambra State, Nigeria Aug 2020 – Sep 2020 Sales Assistant • Safeguarded accurate financial documentation of multimillion naira deposits, ensuring zero shortages during transactions. • Prevented discrepancies while recording and verifying deposits of millions with 100% accuracy. • Provided reliable support to management, ensuring smooth daily operations. EDUCATION Chukwuemeka Odumegwu Ojukwu University (fmr. Anambra State University) Oct 2019 – Sep 2023 Bachelor of Education (B.Ed.) in English, Arts, and Social Science Education LANGUAGE English CERTIFICATIONS • Virtual Assistant Program (Vsavvy Academy) • Foundations of Digital Marketing and E-commerce (Coursera) • The Strategy of Content Marketing (Coursera) • Business Administration (Faith Leads University) • Modern Art & Ideas - Modern and Contemporary Art and Design Specialization (Coursera) • Graphics Design and Video Editing (Sparki’s Graphics)