Ujuaku Favour

 Favour Chiamaka Ujuaku ADMINISTRATIVE VIRTUAL ASSISTANT SUMMARY I’m not just another candidate; I am a reliable entry-level Virtual Assistant who turns details into results. From managing ₦1M+ transactions with zero errors to supporting 200+ customers daily, I’ve proven my ability to stay organized and accurate under pressure. Now, I’m ready to bring that same dedication and efficiency into a remote role where entrepreneurs and teams can count on me. CORE SKILLS • Calendar & Email Management (Google Workspace, Outlook) • Task & Project Management Tools (Notion, Trello, ClickUp) • Microsoft Excel & Word (data organization, spreadsheets, reporting) • Online Research & Documentation • File Organization (Google Drive) • Communication (Written & Spoken English) • Attention to Detail & Accuracy • Confidentiality & Trustworthiness • Organizational Skills • Responsiveness & Time Management • Proactive & Reliable Work Ethic PROFESSIONAL EXPERIENCE Vsavvy Academy, Remote Jun 2025 – Sep 2025 Virtual Assistant (Training & Mock Projects) • Managed 4+ Trello boards, streamlining workflows and achieving 100% on-time delivery in projects. • Designed and published 10+ Canva graphics with storytelling-driven headlines, increasing post engagement on LinkedIn mock campaigns. • Executed core administrative tasks; data entry (95% accuracy), inbox management, and scheduling, ensuring smooth task coordination. • Acquired hands-on experience with collaboration tools (Zoom, Slack, Trello, Notion, Google Workspace, MS Excel, and ChatGPT) to support productivity and client communication. God’s Time Model College, Ondo State, Nigeria Jun 2024 – May 2025 English Tutor • Coordinated academic and extracurricular schedules for 100+ students, demonstrating strong organizational and planning skills. • Monitored and updated lesson plans and student progress reports with 95% accuracy, reflecting strong data-entry and reporting skills. • Directed and documented debate, drama events, boosting student engagement and confidence by 75%, showing communication and events coordination skills. Chipex POS Enterprise, Anambra State, Nigeria Feb 2024 – Apr 2024 POS Operations & Customer Service Associate • Processed ₦500K–₦1M daily transactions for 200+ customers with 95% accuracy, ensuring error-free financial records. • Resolved discrepancies proactively, improving customer trust and reducing transaction errors by 20%. • Balanced multitasking by serving customers while maintaining accurate documentation. Maydon Pharmaceuticals Ltd, Anambra State, Nigeria Jan 2023 – Oct 2023 Sales Associate / Store Manager • Oversaw inventory of 50+ products, preventing shortages through tracking and reporting. • Handled 200+ daily customer interactions, providing product recommendations that improved profit margins by 5–10%. • Reported stock levels and sales trends accurately to management, enabling better decision-making. • Built strong relationships with customers, creating loyalty and maintaining consistent engagement. Archbishop Maxwell Anikwenwa Secondary School, Anambra State, Nigeria Nov 2021 – May 2022 Teacher Assistant (Internship) • Assisted with grading and record-keeping, ensuring accurate information of 100+ students. • Supported teachers in lesson planning and scheduling, improving classroom efficiency by 30%. UC Rebok Pharmaceuticals Investment, Anambra State, Nigeria Aug 2020 – Sep 2020 Sales Assistant • Safeguarded accurate financial documentation of multimillion naira deposits, ensuring zero shortages during transactions. • Prevented discrepancies while recording and verifying deposits of millions with 100% accuracy. • Provided reliable support to management, ensuring smooth daily operations. EDUCATION Chukwuemeka Odumegwu Ojukwu University (fmr. Anambra State University) Oct 2019 – Sep 2023 Bachelor of Education (B.Ed.) in English, Arts, and Social Science Education LANGUAGE English CERTIFICATIONS • Virtual Assistant Program (Vsavvy Academy) • Foundations of Digital Marketing and E-commerce (Coursera) • The Strategy of Content Marketing (Coursera) • Business Administration (Faith Leads University) • Modern Art & Ideas - Modern and Contemporary Art and Design Specialization (Coursera) • Graphics Design and Video Editing (Sparki’s Graphics)