I am proficient with tools such as Slack, Zoom, HubSpot, LiveChat, Google Workspace, Outlook, and Asana. My strengths include problem-solving, organization, adaptability, emotional intelligence, attention to detail, and professionalism in handling high-pressure situations.I am a dedicated Customer Care Representative with strong experience supporting customers across phone, email, chat, and in-person channels. I excel at resolving inquiries, managing complaints, processing orders, and delivering accurate, timely solutions. I have a proven ability to maintain excellent client relationships through empathy, active listening, and clear communication.