Ugwuoke Vincent Izuchukwu

 UGWUOKE VINCENT IZUCHUKWU Objectives A dedicated virtual assistant to assist you with a variety of tasks. I can help you with answering questions, providing information, organizing schedules, manage your calendar, setting reminders, and offering suggestions on different topics. I can also generate content, assist with problem- solving, and help brainstorm ideas. Eager to leverage excellent communication and providing relevant, accurate responses based on a vast amount of data and knowledge also Airbnb property listing. Whether you need help with work-related tasks, property listing, personal organization, or just want to have a conversation, I'm here to make your experience easier and more efficient. Work Experience Airbnb/Co-hosting Jan 2023-Present Maintained high ratings by providing excellent customer service, responding to inquiries promptly, and ensuring property cleanliness and compliance with Airbnb standards. Utilized Airbnb's data analytics to track performance, guest feedback, and market trends to refine pricing and booking strategies. Performed research and reporting tasks, gathering relevant information and preparing reports to assist clients in decision-making Ensured compliance with local regulations and Airbnb policies, including safety requirements and tax Obligations. Virtual Assistant (Freelance/Self-Employed) Jan 2023-Present Provided comprehensive administrative support remotely, including managing emails, scheduling appointments, data entry and organizing tasks for clients to streamline operations and enhance productivity. Handled customer service inquiries via email and live chat, delivering prompt and professional responses to ensure client satisfaction. Performed research and reporting tasks, gathering relevant information and preparing reports to assist clients in decision- making. Retail Assistant Jan 2023-Present Provided excellent customer service, assisting with product inquiries, processing sales transactions, and ensuring a positive shopping experience for all customers. Maintained store appearance, ensuring cleanliness, organizing merchandise, and creating attractive product displays to increase customer engagement. Processed returns and exchanges, handling customer complaints professionally and ensuring satisfaction through problem resolution. Educational Background University of Nigeria Nsukka (Enugu Campus) Medical laboratory science Degree - B.MLS Year of Graduation- Contact 31 Nenni Street Oguiyi Newlayout Enugu state, Nigeria. Email:- Skills Technical Skills Communication Skills: Clear and professional written and verbal communication, ensuring effective correspondence with client. Email Management: Efficient at organizing, filtering, and responding to emails in a timely and professional manner. Problem-Solving. Ability to handle and resolve issues independently, finding solutions to challenges while maintaining a high level of customer satisfaction. Social Media Management: Experience scheduling posts, creating content, and monitoring engagement on various platforms like Facebook, Instagram, and Linkedin. Languages English (Fluent) Certification/Short Courses Certified Medical Laboratory Science Degree certificate in B.MLS Additional Information Well skilled graphics designer Worn award of best artist in several competition Also good in technical skills managing social media pages