My name is Valentina. I am a highly dedicated and detail-oriented professional with 2 years of experience in sales, team collaboration, administrative functions and customer support.
Over the years, I've developed a strong ability to understand customers needs and provide tailored solutions that not only satisfy them but also drive sales for the business.
As a Virtual Assistant, I am highly skilled in managing customers inquiries through various platforms such as HubSpot, FreshDesk, Zendesk, organising schedules and setting appointments via Calendly, Acuity Scheduling, handling emails, building and generating sales via Apollo, Zoho, Salesforce, excellent team collaboration through Trello, Monday.com and Asana and maintaining accurate records. I have a proven ability to communicate in a professional and effective manner, resolve issues with little or no supervision.
Beyond my experience, I am genuinely committed and passionate about adding value and contributing positively to the team and the company.