UGWU NGOZI CLEOPATRA
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Summary
Experienced professional specializing in short-term rental management, property search, and co-hosting, with
a proven track record of success in lead generation. Skilled in property management and adept at maximizing
rental potential while providing exceptional customer service. Demonstrated ability to efficiently manage
properties, attract guests, and ensure seamless rental experiences. Passionate about exceeding client
expectations and achieving optimal rental outcomes.
Skills
Adobe Illustrator
Time management
CorelDraw
Communication skills
Problem-solving
Product knowledge
Customer service
Organization
Cash handling
Merchandising
Technology proficiency
Attention to detail
Adaptability
Salesmanship
Teamwork
Experience
VIRTUAL ASSISTANT | 09/2023 - Current
Okwubest Auto Ventures - Ojuelegba, Surulere, Lagos.
Provide comprehensive administrative support to clients remotely, including managing emails, scheduling
appointments, and organizing digital files.
Coordinate and facilitate virtual meetings and conferences, handling logistics such as agenda creation, attendee
coordination, and meeting minutes.
Conduct internet research and compile data on various topics as per client requirements, presenting findings in
organized and easily digestible formats.
Assist with social media management tasks, including content creation, scheduling posts, and monitoring
engagement across platforms to enhance online presence.
Manage the company's whatsapp account by attending to customers' messages and calls as well.
RETAIL ASSISTANT | 06/2021 - 01/2022
Mom's Shop Name - Nike, Enugu State
Assisted customers in selecting merchandise, providing product information, and processing transactions at the
point of sale, ensuring a positive shopping experience.
Maintained cleanliness and organization of retail space, including shelving, displays, and fitting rooms, to uphold
store aesthetics and facilitate easy navigation for customers.
Collaborated with team members to receive and replenish merchandise, ensuring shelves are stocked and
displays are visually appealing to drive sales and meet customer demand.
Supported store management in inventory management tasks, including counting and recording stock levels,
conducting stocktakes, and identifying discrepancies for resolution.
Provided exceptional customer service by addressing inquiries, resolving complaints, and handling returns or
exchanges efficiently, contributing to customer satisfaction and loyalty.
Education and Training
University Of Nigeria] - Nsukka, Enugu State | Bsc in Agriculture, Soil Science Major
2022
