I am Ugwu Jacinta C. a customer service and lead generation expert, scheduler, my passion for solving challenges. Equipped with strong problem-solving skills and a proactive attitude, I am committed to contributing positively to any team my commitment to exceptional customer support, multichannel availability, problem-solving skills, product and service knowledge, empathy and understanding, efficiency and productivity, and experience in handling complex situations. If you're a customer seeking assistance or a company looking to enhance your customer service operations, I'm here to help you with your need I have being using tools like monday.com and Calendly to work and i must say it is user friendly, I am resilient, and goal-oriented lady I love learning new things because I believe that everyday learning, I will achieve my dream and become better, I have a determined mindset and a drive to overcome challenges and pursue my ambitions. With my positive attitude and perseverance, I am well-equipped to tackle any obstacles that come my way and make significant progress towards my goals. I will keep harnessing my strengths, staying focused on my objectives, and will not hesitate to seek support or an advice whenever i need it.