Ugwoke Martins Amamchukwu

Detail-oriented Virtual Assistant with hands-on experience in CRM systems and customer relationship management, gained through practical training and real-world application. Skilled in managing contacts, tracking sales pipelines, scheduling meetings, and supporting remote teams using modern collaboration tools like Slack.

Proficient in CRM and support tools such as Freshdesk for ticket management, workflow automation, and SLA tracking, ensuring efficient customer support and timely resolution. Experienced in lead generation using tools like Apollo and Lemlist, including prospect research, list building, cold email outreach, and lead qualification.

Knowledgeable in digital marketing and sales, with a focus on email marketing campaigns, customer engagement, and conversion-driven communication. Strong ability to nurture leads, support sales processes, and contribute to business growth through organized systems and effective communication.