Ugadu Amarachi
$5/hr
Customer support specialist | Virtual assistant
- Reply rate:
- 66.67%
- Availability:
- Full-time (40 hrs/wk)
- Location:
- Abakaliki, Ebonyi State, Nigeria
- Experience:
- 3 years
Here are the collection of me of my work samples
MY CUSTOMER
SUPPORT SPECIALIST
PORTFOLIO
Page | 01
Introduction
Hi, you're welcome to my portfolio. my name is
Amarachi Ugadu, a passionate customer
support specialist with over 3 years of
experience in customer services.
I have in-depth knowledge in handling
inquiries, customer complaints and ensuring a
seamless customer experience across multiple
channels.
proficient in using CRM tools such as Zendesk,
Intercom, Hubspot, and Freshdesk to enhance
customer interaction.
To see copies of my past works, check the rest
of the slides below.
Page | 02
Replying to a customer complaint using freshdesk
Appointment booking using calendly
Page | 04
Assigning a follow-up task to a team member on Hubspot
Page | 05
project planning with my team members and assigning tasks respectively
Your paragraph text
few of the many tools I’m proficient in includes:
Freshdesk
Zendesk
Google
workspace
Interco
m
Hubspot
To connect with me send an invite or send an Upwork message,
let’s connect
