Ugadu Amarachi

With an experienced customer support specialist in your team, customer satisfaction and retention rate can be greatly increased and productive work-life can be achieved.

Thank you for viewing my profile. My name is Ugadu Amarachi, a customer support specialist with over 3years of experience in customer service, relation, customer satisfaction who is ready to go above and beyond to deliver an exceptional services.

Through my professional customer relationship management technique, I'm dedicated to ensuring that irate customers in your team are tamed,bring a high rate of customer satisfaction, maintain customer loyalty and relationships, also proficient in troubleshooting to resolve issues. My expertise lies on, customer service, customer retention, team collaboration, Time management, effective communication

Being passionate about supporting people to always resolve their issues they encounter on daily basis making sure that they are happy with my services both in my place of work and at home have contributed immensely to  my career growth and success which have given access to achieving a high rate of customer satisfaction.

MY EXPERTISE INCLUDES:

CUSTOMER SUPPORT SPECIALIST

• Customer support (Email, Phone, Live chat)

• Customer satisfaction

• Customer service

•    Active Listening

• Hub spot

• Troubleshooting

• Zendesk

• Customer retention

• Effective communication etiquette

• Customer relationship management

Premium tools I am proficient includes: Calendly, Trello, Hubspot, click-up ,zendesk, Asana, Pick-time, Freshdesk, slack, Google suit, clockify , and others i can learn in a short period of time

I am excited about the possibility of working together to enhance you customer support and streamline your executive operations. 

we should discuss further about your business needs and how i can efficiently support you because I practically make my clients shine and be satisfied with my services.

I will be looking forward to hearing from you and discussing how I contribute to achieving your business needs and ideas.

Best Regards,

Ugadu Amarachi.