Udoka Nzeribe

UDOKA NZERIBE Lagos, Nigeria | - | LinkedIn SUMMARY: Highly organized and detail-oriented Administrative Virtual Assistant with 1 year of experience providing comprehensive support to executives and teams across diverse industries. Proven expertise in managing calendars, coordinating meetings, handling correspondence, and streamlining administrative processes. Adept at leveraging technology to enhance productivity and ensure seamless operations. Exceptional communication skills and a proactive approach to problem-solving, combined with a strong ability to manage multiple tasks efficiently in a fast-paced environment, and committed to delivering top-notch service and contributing to clients' success by optimizing administrative workflows and maintaining confidentiality. EDUCATION Imo State University – Owerri, NigeriaJanuary 2012– October 2016 BA, History and International Studies WORK EXPERIENCE Administrative Assistant Intern, Intel Strategic Defense—Ikoyi, Lagos. June 2023–December 2023 Managed calendars for 3 executives, coordinating over 50 meetings and events per month, and ensuring all appointments were scheduled without conflicts. Handled a high volume of emails, organizing inboxes, prioritizing urgent communications, and drafting responses, leading to a 20% reduction in response time. Conducted detailed research for various projects, including market analysis and competitor assessments, which informed strategic planning and decision-making. Organized travel arrangements for a team of 10, including flights, accommodations, and itineraries, which reduced travel-related issues by 20%. Prepared and proofread over 100 documents and presentations, maintaining a 95% accuracy rate. Implemented a new filing system that improved document retrieval time by 30%. Freelance Virtual Assistant Self-employed - Ikoyi, Lagos January 2024–June 2024 Provided virtual administrative support to 10+ clients, managing over 200 email communications and scheduling tasks monthly. Assisted in creating and maintaining project management timelines for 5 ongoing projects, resulting in a 15% improvement in on-time delivery. Coordinated and facilitated 12 virtual meetings and webinars, ensuring smooth operations and participant engagement. Developed a standardized documentation process, reducing time spent on administrative tasks by 25% Skills Administrative Skills: Calendar management, travel coordination, data entry, document preparation Email Management: Handling high volumes of emails, organizing inboxes, prioritizing communications Research: Conducting market research, gathering data, and preparing reports Technical Proficiency: Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, Zoom, Slack Project Management Tools: Asana, Trello, Monday.com Communication: strong written and verbal communication, professional correspondence Organizational Skills: Time management, multitasking, attention to detail Customer Service: Effective handling of inquiries, client interaction, and problem resolution Effective handling of inquiries, client interaction, and problem resolution INTERESTS Remote Work Trends: Keen interest in evolving best practices for remote work and virtual team management. Technology & Tools: Passionate about exploring new administrative tools and technologies to improve efficiency. Organization & Efficiency: Enjoy developing systems and strategies to enhance organizational effectiveness and productivity. Professional Development: Committed to ongoing learning and growth in administrative and virtual assistance skills. LANGUAGES English-Native