UDE JANE
VIRTUAL ADMINISTRATIVE ASSISTANT
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• Abuja, 900108 Nigeria•
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SUMMARY
Highly organized and efficient Virtual Administrative Assistant with over 2 years of experience
providing comprehensive support to executives and teams. Adept at managing calendars,
emails, travel plans, and meetings while streamlining communication and automating
workflows. Proficient in Microsoft Office Suite, Google Workspace, Asana, Trello, Slack, and
Zoom. Demonstrated ability to increase productivity and improve customer satisfaction
through excellent communication and organizational skills.
PROFESSIONAL EXPERIENCE
Virtual Assistant
ALX AFRICA | ABUJA, NIGERIA
August 2024 - October 2024
● Managed and responded to 85%+ of customer inquiries within 24 hours, enhancing
client satisfaction and retention.
● Enhanced social media engagement by 30% through strategic content scheduling
and audience interaction.
● Reduced administrative workload by 40% by automating tasks using Trello, Asana,
and Google Workspace.
● Efficiently organized and maintained a zero-inbox policy for 100+ daily emails.
● Scheduled and coordinated over 5 meetings monthly, ensuring smooth
communication for executives.
Procurement Officer
Slayandbeunique| CHINA (REMOTE)
February 2021 - March 2024
● Decreased procurement costs by 15% through effective negotiations and bulk
purchasing.
● Successfully managed monthly importation of $1,500+ worth of goods with timely
delivery.
● Strengthened supplier relationships boosting on-time deliveries from 35% to 70%
within one year through communication.
● Improved customer satisfaction by 35% through timely and thoughtful responses to
inquiries.
● Leveraged analytics tools to optimize content and campaign strategies.
Administrative Assistant
Chuwkuemeka Odumegwu Ojukwu Teaching Hospital | Anambra State, NIGERIA|
October 2018 - October 2019
● Boosted 80+ patient records weekly, ensuring data accuracy and compliance.
● Handled 70% of front desk inquiries, providing clear guidance to visitors.
● Supported billing and documentation, reducing errors by 30% through careful data
entry.
● Collaborated with medical staff to improve workflow efficiency by 25%.
Sales Manager
Daisy Bread Bakery | Lagos, NIGERIA
January 2016 - July 2016
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Improved monthly sales revenue by 30% through strategic marketing initiatives.
Grew the customer base by 40% via loyalty programs and promotional campaigns.
Led a team of 7+, achieving 75% of monthly sales targets consistently.
Reduced product waste by 20% through improved demand forecasting.
Negotiated bulk client orders worth over ₦500,000 in 2 months.
CERTIFICATION
Project Management (Asana workflow specialist)
Virtual Assistant Certificate, ALX Africa
March 2025
October 2024
EDUCATION
B.Sc Applied Microbiology and Brewing,
Enugu State University of Science and Technology.
October 2017
CORE COMPETENCES
TECHNICAL SKILLS:
Asana, Trello, Google Workspace (Docs, Sheets, Slides), Microsoft Office Suite,
Slack, Notion, Zoom, Gmail, ChatGPT, Clockify, Google Drive, Microsoft Word,
Google Slides, Microsoft PowerPoint.
ADMINISTRATIVE SKILLS
Calendar Management, Time Management, Meeting Scheduling, Travel Planning,
Problem-Solving, Attention to details, Organizational Skills, Email Management, Data Entry.
COMMUNICATION SKILLS
Active Listening, Interpersonal Skills, Customer Service, Confidentiality, Professionalism.
