Uchechi Johnson

I am a Customer Support Specialist and Virtual Assistant trained at Digital Witch IT Support Academy, with hands-on knowledge in technical support, customer service, and administrative operations.

I support businesses and professionals by managing daily operational tasks, improving customer experience, and ensuring smooth communication workflows. My training covers both technical IT support functions and administrative/virtual assistance, allowing me to adapt easily to fast-paced work environments.

Core areas of experience include:

• IT Support (basic troubleshooting, user support, ticket handling)
• Virtual Assistance & Executive Support
• Customer Support (email & chat support, CRM handling)
• Email & Calendar Management
• Administrative Assistance & Data Entry
• Task Coordination & Scheduling
• Remote Collaboration Tools (Slack, Google Workspace, Zoom)

I am currently seeking opportunities where I can contribute value to a team, and build long-term experience in IT support, virtual assistance, and customer operations.

I am detail-oriented, reliable, and highly teachable, with a strong willingness to learn and adapt.