Uchechi Ifeoluwa Dan Okwubodu

UCHECHI IFEOLUWA DAN OKWUBODU-- www.linkedin.com/in/uchechi-dan-okwubodu- CAREER OBJECTIVE: Aiming an Entry level Customer service role where I can kick-start my career. I’ll apply strong interpersonal and problem-solving skills and a genuine desire to meet customer needs accurately and effective to ensure customer retention and referral. I’m eagered to learn and grow. EDUCATION Bachelor of Science Medical Laboratory Science Madonna University- Leadership & Management in Health University of Washington2022 Skills Verbal & written communication Detail-oriented Problem-solving Goal driven Empathic WORK EXPERIENCE Client Relation Officer/ Medical Laboratory Scientist Medbury Medicals October 2020- Present Ensured clients complaints were resolved in a professional and timely manner Anticipated Client pain point ahead of time to ensure clients get the best health services Achieved 90% customer rating on customer service. Laboratory Consultant (Remote) Labcense October 2021- December 2021 Collaborated with co-founders to design and develop a comprehensive laboratory quality document, contributing to the overall quality management system. Leveraged Medical Laboratory Science background to provide remote consulting services.