Uchechi Esther Amajirionwu

AMAJIRIONWU UCHECHI ESTHER-,- |-| Sangotedo, Lagos State PROFESSIONAL SUMMARY Dedicated professional with extensive experience in education, administration, and inventory management, seeking to transition into Customer Service, Virtual Assistance, and IT Support roles. Proven ability to create and implement effective curriculum plans, manage classroom environments, and maintain meticulous records. Skilled in communication, problem-solving, and using technology to streamline processes. Certified in Customer Relationship Management and Basic IT Skills, with ongoing training in Virtual Assistance. Committed to leveraging transferable skills to provide exceptional support and service in a dynamic and client-focused environment. Technology Integration Administrative Support Classroom Management Training and Development Customer Relationship Management (CRM) Team Collaboration Organizational Skills Customer Service Demonstrated ability to communicate clearly and effectively with students, parents, colleagues, and stakeholders, fostering positive relationships and ensuring mutual understanding. ♦ Virtual Assistance Technical Support SKILLS AND COMPETENCIES ♦ AREAS OF EXPERTISE Proven track record in planning and coordinating educational activities, maintaining accurate Record-Keeping Assessment Leadership records, and managing inventory efficiently, showcasing strong organizational abilities. ♦ Skillful in implementing creative problem-solving activities in teaching and inventory management roles, improving student engagement and operational efficiency through innovative solutions. ♦ Adaptability and Learning Agility: Successfully adapted teaching methods to meet diverse learning needs and quickly acquired new skills through training in Customer Relationship Management and Basic IT, highlighting adaptability and learning agility. ♦ Effective communication, interpersonal, leadership, multitasking, emotional intelligence, time management, organizational, teamwork, and analytical skills. ♦ ♦ Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Google Workspace (Docs, WORK EXPERIENCE CLASS TEACHER St. Carol's Secondary School, Ulakwo TECHNICAL SKILLS |Jan 2023 — Till Date| Sheets, Slides, Gmail), Customer Relationship Creates curriculum plans that align with curricular goals, resulting in a 95% pass rate in exams, Management (CRM) thereby ensuring high academic standards and student success. Software Holds classes consistently and on time for students, providing a stable and reliable learning environment that supports regular attendance and engagement. ♦ Maintains effective classroom management techniques, causing reduction in disciplinary incidents, and creating a more focused and conducive learning atmosphere. ♦ Performs the curriculum in a manner that enhances student understanding, resulting in improvement in comprehension and retention of subject matter. ADMIN ASSISTANT/TEACHER Community Secondary School, Udung Uko, Akwa Ibom State ♦ |Feb 2021 — Feb 2022| Tailored teaching methods to address diverse learning needs, enhancing overall student understanding and performance; Introduced creative problem-solving activities, which increased student engagement by 25%, making learning more interactive and enjoyable. LANGUAGE English Igbo ♦ Coordinated educational and extracurricular activities for students, aligning them with the term calendar to ensure a balanced and enriching school experience. ♦ Transferred and updated student records in the school's database, maintaining accurate and up-to-date information using spreadsheets and Microsoft Excel, which streamlined administrative processes. ♦ Assessed student progress through regular evaluations and provided constructive feedback, promoting continuous improvement and academic growth. ASSISTANT CLASS TEACHER (NYSC) St. Carol's Secondary School, Ulakwo ♦ |Nov 2020 — Oct 2021| Developed detailed curriculum plans that aligned with curricular goals, leading to a 95% pass rate in final exams, thereby ensuring high academic standards and student success. ♦ Held classes consistently and on time for over 150 students, providing a stable and reliable learning environment that supported regular attendance and engagement. ♦ Employed effective classroom management techniques, which led to a 40% reduction in disciplinary incidents, creating a more focused and conducive learning atmosphere. ♦ Executed the curriculum in a manner that enhanced student understanding, resulting in a 20% improvement in comprehension and retention of material, which boosted overall academic performance. STOREKEEPER Oh Yes Fast Foods, Imo State ♦ |Jan 2019 — Dec 2020| Diligently matched incoming materials with purchase orders, ensuring an inventory accuracy rate of 98%, which significantly reduced discrepancies and improved overall inventory management. ♦ Monitored and addressed discrepancies in received orders, implementing systematic checks and corrective measures that led to a 30% reduction in order errors. ♦ Effectively managed inventory levels by regularly assessing stock requirements and maintaining optimal quantities, ensuring consistent product availability within the established limits and preventing stock outs or overstocking. ♦ Maintained comprehensive and precise records of all stockroom transactions, including receipts, issues, and returns. This rigorous documentation contributed to a 20% increase in operational efficiency by streamlining inventory processes and providing accurate data for decision-making EDUCATION HISTORY BACHELOR'S DEGREE (B.Ed) in EDUCATION/SOCIAL STUDIES |2019| University of Nigeria Nsukka (affiliated to Alvan Ikoku Federal college of Education Owerri) WEST AFRICAN EXAMINATION COUNCIL (WAEC) |2015| TRAINING ALX Virtual Assistant Program (In View) DEXA Virtual Assistant internship (In View) Customer Success Fundamentals Basic IT Skills Training - Digital Witch IT Support Community Customer Relationship Management - Terra Learning (Side Hustle Internship) |2023| |2022|