Uchechi Chinenye

Uchechi Chinenye

$10/hr
Customer Support Representative
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Isolo, Lagos, Nigeria
Experience:
8 years
EMPLOYMENT HISTORY Sales Representative U-BEST INDUTRIAL LIMITED (2006 - 2008) - Personally handles client concerns - Handles internal operations to improve the quality of service - Performs internal auditing for backroom stock of raw materials - i act as Personal Assistant to the CEO. UCHECHI CHINENYE CUSTOMER SERVICE REPRESENTATIVE PERSONAL PROFILE I am a professional customer Service Representative with over 13 years of experience in providing excellent customer support and building customer loyalty in the University Library. Library Assistant College of Medicine, University of Lagos -) - Monitored customer satisfaction in all company products and services - Assisted in problem solving and brainstorming solutions to existing concerns - Attend and assist library users by providing reference Information, cataloguing and search service in accessing materials in the library. - Catalogue and classify books, dissertation, and all library Materials used by the users. - Use of search engines to search for new titles and latest Editions of books, ordering from various vendors and getting it prepared for users use in the library. - Stamping of newly acquired books and journals. - Professionally worked in various sections of the library e.g. Acquisition, Serials, Reference, Cataloguing, Circulation And Electronic Learning Resource. EDUCATIONAL HISTORY SKILLS & ABILITIES - Motivated, well-disciplined individual - Microsoft Office. - Excellent Problem Solving and Communication skills - Finds joy in assisting others - Knowledgeable in conversational English and our local languages, currently learning Spanish. - Team player - LinkedIn certification Customer Service: Problem Solving and Troubleshooting CONTACT INFORMATION Cell: --17, Jubril Olabisi Street, Ejigbo, Isolo, Lagos, Nigeria. University of Lagos Diploma in Information Technology, 2019 - Public Relations Officer, Student Union - Member, Marketing Club Arch-Bishop Aggey Memorial Senior Secondary School Graduated in 2006, 3.2 Unweighted GPA - Vice President, Student Council - Vice President, Drawing Club - Member, French Society - Member, Model United Nations - Member, Varsity Basketball Team INTERESTS AND HOBBIES - i am interested in studying different languages. Currently I am teaching myself Spanish. - Travelling, Reading, Entertainment and Social Media. - Nature and Arts
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