EMPLOYMENT HISTORY
Sales Representative
U-BEST INDUTRIAL LIMITED (2006 - 2008)
- Personally handles client concerns
- Handles internal operations to improve the quality of service
- Performs internal auditing for backroom stock of raw
materials
- i act as Personal Assistant to the CEO.
UCHECHI
CHINENYE
CUSTOMER SERVICE
REPRESENTATIVE
PERSONAL PROFILE
I am a professional customer Service
Representative with over 13 years of
experience in providing excellent
customer support and building
customer loyalty in the University
Library.
Library Assistant
College of Medicine, University of Lagos -)
- Monitored customer satisfaction in all company products and
services
- Assisted in problem solving and brainstorming solutions to
existing concerns
- Attend and assist library users by providing reference
Information, cataloguing and search service in accessing
materials in the library.
- Catalogue and classify books, dissertation, and all library
Materials used by the users.
- Use of search engines to search for new titles and latest
Editions of books, ordering from various vendors and
getting it prepared for users use in the library.
- Stamping of newly acquired books and journals.
- Professionally worked in various sections of the library
e.g. Acquisition, Serials, Reference, Cataloguing, Circulation
And Electronic Learning Resource.
EDUCATIONAL HISTORY
SKILLS & ABILITIES
- Motivated, well-disciplined
individual
- Microsoft Office.
- Excellent Problem Solving and
Communication skills
- Finds joy in assisting others
- Knowledgeable in conversational
English and our local languages,
currently learning Spanish.
- Team player
- LinkedIn certification Customer
Service: Problem Solving and
Troubleshooting
CONTACT INFORMATION
Cell: --17, Jubril Olabisi Street, Ejigbo, Isolo,
Lagos, Nigeria.
University of Lagos
Diploma in Information Technology, 2019
- Public Relations Officer, Student Union
- Member, Marketing Club
Arch-Bishop Aggey Memorial Senior
Secondary School
Graduated in 2006, 3.2 Unweighted GPA
- Vice President, Student Council
- Vice President, Drawing Club
- Member, French Society
- Member, Model United Nations
- Member, Varsity Basketball Team
INTERESTS AND HOBBIES
- i am interested in studying different languages. Currently
I am teaching myself Spanish.
- Travelling, Reading, Entertainment and Social Media.
- Nature and Arts