NWACHUKWU UCHE PRECIOUS
Elekahia, Port Harcourt, Nigeria
Email:-| Phone:- | LinkedIn:
PROFESSIONAL SUMMARY
Motivated and adaptable lead generation with a strong background in customer service/ support, and calendar management. Skilled in problem-solving, communication, and client relations, with hands-on experience in workflow automation, email marketing, project management tools (Asana, Trello, Airtabl), telehealth, telemarketing, and cold calling. Successfully completed training, boot camps, and real-world projects demonstrating technical and operational expertise.
CORE SKILLS & EXPERTISE
Lead Generation & Prospecting
Customer Service & Support
Telemarketing & Cold Calling
Tech Sales & CRM Management
Workflow Automation
Telehealth Support
Appointment Setting & Scheduling
Email Marketing & Campaigns
PROFESSIONAL EXPERIENCE
Billing Officer
Platinum Mortgage Bank Ltd | Aug 2022 – Present
Process financial transactions, including withdrawals, deposits, and payments, ensuring compliance with banking regulations.
Maintain accurate financial records, reconciling cash balances at the end of the day.
Verify customer balances and signatures, ensuring accuracy in transactions.
Manage vault operations and maintain manual records for documentation.
Provide exceptional customer service, resolving inquiries related to accounts and transactions.
Administrative Assistant
New Works Engineering Nigeria Ltd | Apr 2018 – Dec 2019
Handled customer inquiries via phone and email, resolving issues related to orders, deliveries, and payments.
Provided concierge services for guests, facilitating check-ins and check-outs.
Scheduled appointments, maintained records, and coordinated office activities.
Supported management with data entry, document preparation, and correspondence.
EDUCATION
Higher National Diploma (HND) – Business Administration & Management
Federal Polytechnic Nekede Owerri | 2021
TRAINING & CERTIFICATIONS
Digital Witch IT Support Certificate | 2025
Dexa Virtual Assistant Training | 2025
TOOLS & SOFTWARE PROFICIENCY
CRM & Sales Tools: HubSpot, Freshdesk
Project Management: Trello, Asana
Marketing & Automation: Email Marketing, Workflow Automation
Customer Support & Telehealth: Telemarketing, Cold Calling
