Uche Ogbuka

Uche Ogbuka

$12/hr
Sales and travel management, customer relationship management, sales training and presentations.
Reply rate:
33.33%
Availability:
Hourly ($/hour)
Location:
Lagos, Lagos, Nigeria
Experience:
11 years
Uche Ogbuka Sales & Travel Management Address  13 Gensitra Street Peninsular Gardens Estate, Lekki Epe Expressway Sango Tedo, Ajah, Nigeria, 101233 Phone  - E-mail-,- Skilled Sales, Travel Management & Business Development leader offering 10 years of experience in leading operations and enhancing revenue. Seasoned expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives. Skills Sales training, presentation and leadership Scheduling understanding Revenue generation Service agreements Market research Customer relations Network development Marketing understanding MS Office Suite Proficiency Lead prospecting & Account Development Strategic planning & Staff Training Amadeus Reservation & Ticketing Proficiency Work History 2018-06 - Current Director Of Business Development Wise Asset Global Limited, Lekki Lagos, Lagos Leveraged industry trends and competitive analysis to improve customer relationship building. Coordinated project drive through network marketing of product lines. Compiled product, market and customer data to forecast accurate sales and profit numbers. Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit. Developed and implemented favourable pricing structures balancing firm objectives against customer targets. Researched potential clients and markets to prepare for appointments. Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects. 2012-12 - 2018-04 Sales & Operations Manager, Travel Packages & Hotel Products WAKANOW LTD, Lagos Established sales objectives and annual sales targets for the package and products sales team. Coordinated the integration of the top 3 hotel, transfer and tour bed-banks in the world via XML. Created highly competitive travel packages and a digital marketing schedule to drive booking traffic for these packages and other individual product components. Ensured positive consistency in team performance through sales training, continuous development and retaining the best hands. Monitored the performance of the team through an effective reporting and communication system. Coordinated all travel logistics for the Executive Management of Wakanow Ltd Ensure that the company approved profit margin is maintained for all transactions. Built & maintained effective service relationships with hotel suppliers, logistics partners and customers for quality and consistency. Devised, deployed and monitored hitch-free travel logistics for FIT and GT clients through highly competitive business and leisure travel packages. Packages include Flight and hotel reservation, airport transfers, visa application and sightseeing/tour activities. Ensured the sales team is highly motivated at all times and organize regular team building activities. Supervised the sales and operations product team for group academic and religious travel packages. Led & directed the travel package sales team in identifying and designing best-of-market sales tools and techniques to enhance private and corporate services for clients as well as broaden the clientele database. Restructured the department SOPs to ensure hitch-free customer service delivery and minimal turn- around/deal closure time. This boosted a 60% increase in Sales by the end of financial year April 2015. Initiated and secured partnerships & negotiated deals with major global airlines, hotel chains and cruise lines to meet clientele demands. Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement. Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand. Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions. 2009-08 - 2012-12 Senior Sales Manager THE VACATION GROUP SOUTH AFRICA - LCCI Building Alausa, Lagos, Lagos Served the vacation needs of corporate clients, members, & business associates) Principal Responsibilities: Oversee initiatives/projects targeted at maximizing sales/profits and boosting the growth of the brand. Responsible for the recruitment, training, & orientation of sales executives. Supervised the daily activities of a team of 30 sales executives providing direction & goals, and oversaw their training /orientations, follow -ups, & general employee development to achieve monthly targets of at least $200,000. Delivered strategic sales presentations to corporate entities and prospective clients which culminated in on the spot deal closures of over $8000. Restructured the process for tracking sales, accurate reporting, follow -ups, payment pick-ups, & sales logistics with better efficiency. Achieved dramatic sales increase by skilfully managing relationships and proactive sales approaches. Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity. Developed and executed sales presentations as well as both internal and external product training workshops. 2009-06 - 2009-08 Sales Executive HSA, Lagos, Lagos Identified and secured new sales opportunities in Ibadan and Abuja. Hosted & received prospective clients & new associates, introducing the company's vacation brand to them. On a regular monthly basis, met & exceeded sales objectives, by selling an average of 15 vacation dream packages worth $8,000 per package, to corporate clientele & new business associates. Mastered the art of building qualitative long term business relationships with customers. Achieved sales goals of $80,000 and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships. 2008-01 - 2009-01 Product Manager SOFTIRIS TECHNOLOGIES LIMITED - VGC-Ajah, Lagos, Nigeria, Lagos (Providing IT Support Service Framework for Businesses), Supervised purchase of goods and services from designated and registered merchants. Developed an efficient network to facilitate online purchase of clients' products. Oversaw sales/delivery on a regular basis and served as a critical online liaison for Softiris technologies. Maintained a high degree of accuracy in the delivery of products, and consistency in quality control. Improved and efficiently serviced business relationships with registered merchants and customers. Had principal responsibility for maintaining and updating a database of merchant's products and services. 2006-09 - 2007-01 Logistics/Procurement Specialist BINEZ BOTTLING & HEALTH PRODUCTS, Owerri, Imo Worked as operations specialist overseeing, coordinating, a n d directing the management of financial resources and procurement of relevant equipment's & machinery for smooth industry operations. Provided exceptional logistics support coordinating product sales in crucial business locations. Coordinated a debt-recovery team of 8 logistics personnel to recover a 1 year debt of over N24,000,000 within 2 months. Managed the upkeep and maintenance of machinery, primary/secondary raw materials, etc & ensured quick purchase and supply of repair parts in order to guarantee efficiency in product delivery & services. Maintained an up-to-date inventory of products, supplies, procurement, & services. 2004-10 - 2006-09 Assistant Project Coordinator Binez Bottling & Health Products, Urualla, Imo Assisted the project coordinator and project consultant in the planning, design, & implementation of a fully automated water-based bottling industry at Urualla, Imo State. Oversaw the purchase, supply, and installation of requisite materials, machinery, & infrastructure at the factory location. 1999-01 - 2000-06 Sales Trainee BAICO INSURANCE PLC - Awka, Awka, Anambra Basic introduction to the sales and marketing industry, sold life insurance packages 2000-07 - 2000-12 Industrial/Research Trainee SHELL PETROLEUM DEVELOPMENT COMPANY, SPDC, Warri, Delta State Prepared, collated and analyzed water & food samples for research purposes. Monitored hygiene/sanity standards of SPDC w ater facilities & restaurants. Assisted SPDC pest control supervisors on field locations. Education Bachelor of Science NNAMDI AZIKIWE UNIVERSITY - Awka, Anambra (BSc) - Applied Microbiology (2nd Class lower) 2015-06 - 2015-08 Certified Medical Tourism Professional: Medical Tourism INTERNATIONAL MEDICAL TOURISM ASSOCIATION ORLANDO FLORIDA - Orlando Forida 2014-06 - 2014-09 Supply Chain Management (SCM): Supply Chain Management CHARTERED INSTITUTE OF SUPPLY CHAIN MANAGEMENT GHANA - Lagos Centre Accomplishments Resolved product issue through consumer sampling. Increased sales by 60% over 8 months. Supervised team of 10 staff members. Collaborated with team of 3 in the development of Sports Travel product line (World Cup). Affiliations Associate Member Chartered Institute of Supply Chain Management Ghana 2013 Member International Luxury Hotels Association 2015 Certified Member International Medical Tourism Association (CMTP) 2015 Additional Information Awards & Promotions , Promoted to junior sales manager 2010 Promoted to senior sales manager 2012
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