As a highly motivated and detail-oriented IT Support Specialist with [3] years of experience, I possess a strong passion for delivering exceptional technical support and ensuring seamless user experiences.
Throughout my career, I've had the privilege of supporting diverse industries and companies, including [Transcorp Hilton, Current-link Systems]. This experience has not only broadened my technical expertise but also honed my ability to communicate complex technical concepts to non-technical stakeholders.
My technical skills encompass a wide range of areas, such as operating systems, networking, Oracle cloud platforms, or software applications]. I'm well-versed in [Oracle Micros POS, Simphony, RES 3700], with a proven track record of resolving complex technical issues efficiently and effectively.
In addition to my technical expertise, I possess excellent soft skills, such as communication, problem-solving, customer service, or teamwork. I understand the importance of providing timely and professional support, ensuring that users receive the assistance they need to resolve their soft and technical issues promptly.
One of my greatest strengths is my ability to work independently and collaboratively as part of a remote team. I'm highly self-motivated, with excellent time management and organizational skills, ensuring that I meet deadlines and deliver high-quality results.