Ubia Glory

I am a Customer Experience Specialist and Virtual Assistant with a strong passion for delivering exceptional customer support, optimizing CRM systems, and enhancing overall client satisfaction. With experience in customer service, CRM management, and administrative support, I have successfully helped businesses improve customer retention, streamline workflows, and create meaningful client relationships.

My expertise includes handling customer inquiries, resolving complaints, managing live chats, emails, and calls, and ensuring seamless communication between businesses and their customers. I am proficient in using customer support tools such as Zendesk, HubSpot, Freshdesk, and Salesforce, helping companies track and resolve customer concerns efficiently.

Beyond customer service, I excel in administrative tasks, data entry, and lead qualification, ensuring smooth operations for businesses. My ability to multitask, stay organized, and provide timely and accurate support allows companies to focus on their core goals while I handle the details.

I am a problem solver, a strong communicator, and a proactive professional who thrives in fast-paced remote environments. Whether working independently or collaborating with a team, I am committed to exceeding expectations and delivering high-quality results.

Let’s connect and see how I can add value to your business!