Ubaid Alam | Freelancer Resume

CURRICULUM VITAE UBAID ALAM Exit 19 , Al Nasr road Riyadh , Saudi Arabia. Mobile Number: - E-mail ID :- CAREER OBJECTIVE To initiate a proficient challenging career in a multinational company, where I can develop, fortify my professional skills, broaden my knowledge horizon, as well emerging in a clear professional career path. EDUCATIONAL QUALIFICATION    High School from U.P. Board in 2007 Intermediate from U.P. Board in 2009. B.A - Online 2nd Year From KDC college Bahraich from 2016 till now ACADMIC QUALIFICATION       Certificate in MS Office (Word, Excel, ) Certificate in D.P.C ( Diploma in Professional course ) Certificate in Photoshop Internet expert Paint expert MS Word and MS Excel expert Software Experience    ABACUS SMACC E-DRIVE : From 2007 Till 2011 - Booking flight tickets all over the world : From 2011 Till 2012 - Making daily stock and making invoices : From 2012 Till 2017 - Software for the automotive industry  CARPRO : From May 2017 - Software for the automotive industry Work Experience  Working in EasyDrive Car Rental Co. ( AUTORENT ) as an “Customer Support Executive” from January 2012 to present. RESPONSIBLITIES               Resolve customer complaints via phone & email. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Making transactions on E-Drive software for new delivery and replacement vehicles. Update all vehicle on Tamm on time for avoiding traffic fines. Making all documents of accident vehicles and submit to concern department on time. Making checklist at the time of receiving and delivering the vehicles. Maintaining record of actual user of the vehicle. Opening new Rental Agreement on E-Drive. Making FTM (fleet transfer movement) whenever transfer vehicle to another region. Making estimation of the damage vehicles which are not cover in accident and sending to the concern company. Open work order and close work order after service done Providing replacement on time for maintaining relationship with the customers. Communicating with the concern company`s for each and every transaction done. Handling 2000 vehicles fleet in Riyadh region and more than 4000 vehicles fleet in Kingdom. Work Experience  Working in Niagara Conservation Company ( KSA ) as an “Store Keeper” from January 2011 to 2012. RESPONSIBLITIES     Keeping store goods on the proper place. Making and sharing stock with manager on daily bases. Making Invoice and delivery note. Deliver goods to customers and collecting checks and cash.   Handing 8 labours in the warehouse. Putting all delivered item in the system on the time. Work Experience  Working in Al Saif Consultant agency ( INDIA ) as an “Customer Support” from January 2007 to 2011. RESPONSIBLITIES       Keeping all customers passports and visa on proper place. Sending passport and visa to all over India for stamping Booking ticket after Visa stamping and informing to customers Taking cash and making invoice in the system Keeping all customers record Communicating with some other agency`s for ticket booking and visa stamping PERSONAL DETAILS Name Father’s Name Date of Birth Gender Nationality Marital Status Language Known Permanent Address : : : : : : : : Ubaid Alam Gulam Mohammad- Male Indian Married English, Arabic, Urdu & Hindi - Read & Write Arabic Home No. 100, Katra south jarwal town Qaiserganj Bahraich, U.P. India DECLARATION I hereby declare that particulars information given above is true to the best of my knowledge and belief. Date: Place: Riyadh. ( UBAID ALAM )