Tyongi Hannah Kumawuese

Tyongi Hannah Kumawuese Makurdi, Benue State, Nigeria-|- Objective Motivated and detail-oriented Virtual Assistant and Customer Service Representative with 4 years of hands-on experience. Skilled in customer communication, email handling, document formatting, and virtual collaboration. Looking to support busy professionals by delivering excellent virtual support services. Skills Virtual Assistant Customer Service Communication Data Entry Email Management Document Formatting Online Research Typing Microsoft Word Google Docs WhatsApp Support Work Experience Sales and Customer Support Assistant Blessing Clothing Store, Makurdi June 2021 – 2024 Assisted customers in-store and via WhatsApp Typed and organized sales records and receipts Responded to customer inquiries and follow-ups Helped with stock arrangement and tracking orders Virtual Assistant – Academic Typing Services Benue State University (Freelance) January 2021 – 2024 Typed academic assignments and formatted research papers Edited documents using Microsoft Word and Google Docs Assisted fellow students with project formatting and submission Scheduled group discussions and class-related virtual meetings Education Benue State University, Makurdi Bachelor’s Degree (In Progress) – Expected 2025