Having experience of 8+ years in Technical as well as accounting field. Hardworking & dedicated to work.
Strong analytical thinking, problem solving, creativity
Interpersonal skills and team-work ability
Skilled at handling documentation
Time-management and timeline prediction
Dedicated to finishing projects by or even before the set deadline
Maintained close collaboration with vendors to ensure timely support whenever necessary.
Worked productively together with the engineering and customer-support departments and teams
Made effective and much appreciated suggestions for changes in the system applications, and gave expert advice as to proper operation.
Installed application software for users.
Provided all 1st and 2nd level application support and resolution management.
Helped improve user efficiency by responding promptly to system user queries relating to functionality, data flow, and provided technical advice to users.
Proper phone etiquette
Knowledge of relevant software computer applications and equipment
Willingness to co-operate with others and work to the greater good
Multi-tasking capabilities
Ability to speak and write clearly and accurately