Tulsi Ram Yadav

 Tulsi Ram Yadav VPO:- Sajiya, Mob: -  Th:- Newai, Email-Tonk , Rajasthan 304021   |   Objective Growing from performer to achiever by seeking training opportunities in an industry that needs accountability, dedication, and commitment which enable me to continue to work in a challenging and fast paced environment, leveraging my current knowledge and skill and fostering creativity with many learning opportunities. Above all ensuring positive change takes place because of the training. Conversant with people management skills which includes: Listening with intent to understand. Asking insightful questions. Motivate and Inspire. Handle conflicting situations. Showing a degree of trust. Inspire productive atmosphere. Education B.Tech from RTU ,KOTA in 2014 12th from BSER in 2010 10th from BSER in 2008 Work Experience Job Title Company Dates From - To Center Manager (DDUGKY ) VISIONINDIA SOFTWARE EXPORTS LTD Aug,2018 to present BPO Trainer in Skill project Sr. Customer Support Exicutive Voylla Fashion PVT LTD Nov, 2016 TO Aug,2018 Customer care Executive in Amazon.in TelePerformance Feb,2016 TO Oct, 2016 Technical Support Executive in Lava Mobile TelePerformance April,2015 TO Jan,2016 Career Scan 1.Centre Manager in ddugky govt. project:- Job Responsibility:- Responsible for Maintain centredecorum . Management Handling. Candidates Tracking Responsible for candidates Job Documentation for Placed or unplaced candidates. 2.BPO Trainer in ddugky govt. project:- Job Responsibility:- Course and Programme Demonstration. Counselling of Learners. Conducting Seminars. Coordinating between Centre Manager and Trainee. Prepare Trainee Documentation. 3.Social Media, Chat & E-mail in Voylla Fashion PVT. LTD. :-Job Responsibility: Resolve and handle to customer query on Email , Social Media & Chat in TaT. 3. Customer care Executive in Amazon.in:- Job Responsibility:- Resolve and handle to customer query on call. 4. Technical Support Executive in Lava Mobile:-Job Responsibility: Resolve and handle to customer query Team leader and senior customer executive Team handling Personal Details DATE OF BIRTH APR 13th 1993. LANGUAGES KNOWN Hindi, English. GENDER Male NATIONALITY Indian MARITAL STATUS Single HOBBIES Surfing Internet, Reading books, listening music. Key Strength Believe in sincere efforts and hard working. Firm determination. Good communication skills. Time punctuality. Creative nature. Over All 6 years of experience in. - Skill Development - Process Management- Customer Satisfaction -Team Management -Relationship Management Declaration I hereby declare that all the information given above is true, complete & correct to the best of my knowledge, Date Place Tulsi Ram Yadav