Tui Jordan-
Employment history
Odeko (NYC Metropolitan Area)
Looker
Google Sheets
Salesforce
Customer Implementation Specialist for NY/NJ Area
Hubspot
NetSuite
Aircall
Slack
Sep 2021 - Present
Notion
• My responsibilities ensure a holistic approach to Odeko's onboarding process, including providing clear
customer guidance and communicating additional relevant product offerings.
• In addition to assisting with the client onboarding process, I troubleshoot delivery access issues with the
logistics team and decide how to proceed with the best plan of action for resolution.
• I assist in maintaining and assessing the quality and accuracy of Odeko’s deliveries in the New York
Metropolitan Area, New Jersey, Hudson Valley, Long Island, and Connecticut
Starbucks (Northampton MA)
Assistant Manager
Sep 2020 - Sep 2021
• I managed a team of 5-10 employees and ensured that the store was operated in accordance with
Starbucks standards, policies, procedures, and training.
• I also provided coaching to develop employee skills for growth opportunities within the company.
• Other duties include: ensuring all products were prepared according to standard recipes and quality
standards. maintained cleanliness of food preparation areas, equipment, utensils, etc., adhering to sanitation
requirements at all time and training new hires on job duties and responsibilities as well as safety practices
and regulations required by law or regulation during the COVID-19 Pandemic
Be Electric Studios (Brooklyn, NY)
Looker
macOS
Google Sheets
Office Manager/ Bookings Assistant
Salesforce
Jun 2019 - Mar 2020
Freshdesk
• Worked with a wide and unique range of clients assisting their requests and needs in order to create their
film/tv/photo shoots.
• Responsibilities included working with a team of technicians and production managers to build equipment
orders and prepare studios with professionalism and integrity representing company values
• Worked with billing, upselling and negotiating between the client and vendor
Brooklyn Roasting Company (Brooklyn, NY), Assistant Manager
Google Analytics
Google Sheets
Windows
Mar 2018 - Jun 2019
Asana
• Responsibilities included directing other employees through their daily routines and interaction with
customers to make sure that they have a satisfactory experience.
• Ensured all opening and closing procedures are completed including restock, proper cleaning and
disinfecting all food surfaces.
• Performed daily money counts and cash drops with cashiers of drawers and address discrepancies. Keeping
pride and integrity within company values
LEAP NYC (Manhattan, NY)
Adobe Creative Suite
Wordpress
Lead Photographer/ Assistant Web Designer
Typeform
Slack
Feb 2018 - Mar 2019
Zoom
• Participated in the rebranding of LEAP NYC by creating visual content that matched with the organization's
mission to provide quality educational arts programs to promote access and equity for New York City
students underserved in the arts.
• Responsibilities included determining all project requirements and arranging all proper equipment for each
event and assignment given. All content was edited and delivered using Adobe Suite and Google Drive
• Assisted in re-designing the brand and website for LEAP NYC
Education
Montclair State University (Bachelor of Arts (B.A.), )
Jan 2012 - Jan 2016
Communications & Media Arts
• Director of Equity and Diversity of the Montclair Student Government Association Inc.
More about me
I want to work for a company
that...
I'm looking to move roles
because...
values Diversity and Inclusion
for it's employees and
clientele. I want to work for a
company that wants to foster
genuine relationships with
clients as well as values
growth
I want to be encouraged to
learn more and grow within a
company that values my
eagerness of knowledge and
self-betterment
Interests
I'm passionate about
photography & videography. I
am freelancer for Music
Videos & live gigs. I also have
played guitar and bass for 18
years and used to tour when I
was younger.
