I have a National Diploma in IT which specializes in both technical support and software engineering, also i have CompTIA A+, CompTIA N+, CompTIA S+, as well as MCSA Windows Server 2012, and MCSE Cloud platform and infrastructure, with over 4 years of experience in Systems Support, System Analysis, IT Security, IT helpdesk support, Desktop support and Networks Administration. I also have sufficient work experience within the banking sector as an IT Technical Support Analyst and I am accurate with interpersonal, Communication, and problem-solving skills, as well as working well under pressure and being a team player which I gained from working within challenging and evolving IT environments.