TSHEPISO MNGUNI- Motsi Street, Everest, Thokoza 1426
Objective
I seek challenging opportunities where I can fully use my skills for the success of the organization. To
enhance my professional skills, capabilities and knowledge in an organization where the value of my
hardwork is recognized and regards me as trustworthy with responsibilities and the fact that I'm
always willing to learn and get challenges.
Experience
08/03/2022 30/09/2022
16/01/2023 Current
Delhi Delicious
Shop Assistant
- Ensured high level of customer satisfaction through excellent sales service.
- Maintain outstanding store condition and visual merchandising standards.
- Ascertain customer's needs and wants.
- Welcome and greet customers.
NuDebt Management
Call Center Agent
- I work as a debt collector and performed telephone contact with customers
according to guidelines and standards to ensure payments.
- In charge of answering customer calls, listening to their concerns and solving
problems.
- Handle both inbound and outbound phone conversations with clients to make
sure everyone quickly gets the help they need.
Education
2022
University of South Africa
Bachelor of Arts in Political Leadership and Citizenship In progress
2020
Glenbrack Secondary School
National Senior Certificate
12
Skills
Team Work
Excel
Transcriptionist
MS Word
Time Management
