Troy Taporco

Troy Taporco CONTACT --Midsayap, North Cotabato, Philippines linkedin.com/in/troy-taporco ABOUT ME A motivated and tech-savvy individual seeking an entry-level Virtual Assistant position. Skilled in basic computer troubleshooting, IT equipment maintenance, and using online tools to support daily tasks. Reliable, detail-oriented, and committed to providing efficient remote support while continuously learning and improving. EDUCATION EXPERIENCE Midsayap Pilot Elementary School Provide comprehensive technical support services to individual clients on a freelance basis. Deliver reliable solutions for a variety of computer-related issues like hardware and software issues, OS installations, system resets, optimization, and maintenance. 2009 – 2015 St. Mary’s Academy of Midsayap 2015 – 2021 Notre Dame of Midsayap College 2021 - 2025 SKILLS AND ABILITIES Proficient in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides). Strong understanding of basic hardware, software, and networking concepts. Quick learner with a strong eagerness to pursue further training and upskilling. Able to manage tasks efficiently, prioritize responsibilities, and meet deadlines independently or in a team setting. Familiar with multimedia tools for basic content editing and formatting. Provide comprehensive technical support for a company of 150+employees, resolving hardware, software, and network issues. Assisted in user account management through Active Directory, and supported remote access tools to resolve IT concerns both onsite and remotely. Set up and maintained computer workstations, laptops, printers, and business-critical software, including Windows operating systems and Microsoft 365 applications. ACHIEVEMENTS Place in PSITS Regional Convention Quizbowl Developed RECHIVA: AN NDMC WEB-BASED REPOSITORY SYSTEM FOR PUBLISHED RESEARCH, CAPSTONE, PROJECT DESIGN AND THESIS REFERENCES Cyrel Cris Embazaldo IT Project Officer IV Email :-