Formerly in my Customer Success Representative role, my successes have stemmed from essential skills, including inbound/outbound call handling, email, chat, text, data entry, lead generation, and quality assurance. I have enhanced my customer service abilities and cultivated a reputation as a major contributor through communication and problem-solving. I am a collaborative team player who is always searching for opportunities to impart valuable insights. With these qualities, I am able to facilitate positive change and impact outcomes.