My name is Trisha Mae B. Delgra. I have over 3 years of experience as a Support Ambassador. In my previous roles, I was responsible for addressing customer inquiries, resolving issues efficiently, and ensuring a high level of customer satisfaction. I was also involved in monitoring customer feedback, assisting with onboarding and technical support, and collaborating with internal teams to improve service quality. My focus has always been on delivering a seamless and positive customer experience.