TRICIA WARREN
Global Business & Technology Transformation Executive | Consultant | Op Ex Enthusiast | Executive
MBA | Coach/Mentor
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linkedin.com/in/triciawarrenmba
CEO & Principal Consultant
2024- Current Johns Creek, , GA
Consulting Services Offered: Organizational Change Management, Operational
Excellence, Process and Governance Optimization, Product Management, Org
Design and Talent Management
Director, Global Enablement Leader | Enterprise Products &
Solutions
Ernst and Young (EY)
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Alpharetta, GA
Other roles held:
Agile Coach and Service Delivery Manager 2015 - 2016
Tech Transformation Strategic Initiatives Leader 2016 - 2017
Director, Global Delivery Performance Leader
2017 - 2021
Capabilities: Organizational Change Management, Operational Excellence,
Data Analytics, Strategy/Planning, Stakeholder Management, Program Management/
Delivery, Product Management, Org Design and Talent Management
Director, Technology Solution Services
McKesson
2013 - 2015
Alpharetta, GA
Capabilities: Product Management, Strategy/Planning, Organizational Change
Management, Data Analytics, Operational Excellence
VP, Product Governance
Bank of America Merchant Services LLC
2011 - 2013
Atlanta, GA
Capabilities: Product Management, Strategy/Planning, Organizational Change
Management, Data Analytics, Operational Excellence
Executive Management Consultant-Strategy & PMO
IHG-Intercontinental Hotels Group
2007 - 2010
Atlanta, GA
Capabilities: Program Management/Delivery, Cross Functional Leadership, Strategy/
Planning, Organizational Change Management, Org Design and Talent Management
Sr. Client Relationship Manager
Assurant Solutions
2003 - 2006
Atlanta, GA
Capabilities: Program Management/Delivery, Client Relationship
Management, Cross Functional Leadership, Strategy/Planning
1996 - 2001
Alpharetta, GA
Capabilities: Program Management/Delivery, Client Relationship Management, Cross
Functional Leadership, Strategy/Planning,
EDUCATION
06/2021
Bachelor of Science | Computer Science
TSU
Transformation Executive Consultant with multi
industry experience whose mission is to transform
business challenges into operational excellence.
Seeking opportunities where I can leverage
transferable skills to help businesses achieve
operational excellence while maintaining a culture of
inclusivity and belonging.
STRENGTHS
Operational Excellence
Strategy/Planning
Organization design, Ways of Working, Process
design/enhancements for efficiency
Planning, Strategy on a Page with clear vision
Cross-Functional Leadership
Global, varying roles and levels in the organization
Data Analytics
Transparency into the delivery, quality, and effectiveness
of programs and products
Product Management
Product process, governance, and
customer road maps
Change Management
Organizational
Business/tech process, org redesign,
financial modeling, and training
and Client
Stakeholders
Relationship Management
Consult and manage multiple clients cross industry
Management/Delivery
Program
Large transformation with performance KPIS
Design/Talent
Organization
Management
Performance Management. talent right sizing, role
alignment with skill sets that complement business
strategy
INTERESTS & ACTIVITIES
Masters of Business Administration | Marketing
KSU Executive MBA Program
tlwintegratedsolutions.com
for measurement of success. Scrum Master-Project and
Program Management
Account Manager/Sr. Software Engineer
Nortel Networks
Johns Creek, GA
SUMMARY
EXPERIENCE
TLW Integrated Solutions, LLC
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05/1996
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Traveling
Cycling
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> Decorating
