Tricia Diamond

TRICIA DIAMOND, PMP, PMI-ACP, PMO-CP Seattle, WA |- | TOP-PERFORMING DIRECTOR Executive PMO Leader • Chief Operations Officer • Government Relations Director Strategic Governance • Professional Development • Intergovernmental Relations Implementation Leader • Developed Strategic Frameworks • Designed Evaluation Strategies Distinguished Service Award (King County) WORK EXPERIENCE City of New Orleans, New Orleans, Louisiana Oct 2023 – March 2025 Director, American Rescue Plan Act Implementation PMO • Delivered $2M in savings by optimizing resources and negotiating favorable vendor terms. • Managed a portfolio of over 50 projects, achieving an impressive 90% on-time delivery rate while representing the Chief Administrative Office at key public and interagency meetings. • Directed compliance initiatives that resulted in a remarkable 95% reduction in regulatory violations, thereby significantly enhancing organizational integrity and accountability. • Improved program success rates by 15% through strategic planning and collaboration. • Achieved a 20% increase in operational efficiency by streamlining processes and automation. • Established and strategically directed the Project Management Office (PMO), significantly enhancing governance and operational efficiency across a diverse portfolio of projects. • Supervised and mentored project management staff, providing targeted coaching that ultimately led to significantly improved performance evaluations and enhanced professional growth. King County 2017 - 2024 Program Manager IV 2020 - 2024 • Achieved improved criminal justice outcomes through data analysis and strategic initiatives. • Represented the department on committees and led cross-functional workgroups. • Managed system modifications and business needs to enhance cross-departmental performance. • Directed negotiations and policy reviews that enhanced departmental operations and budgets. Airport Administrator IV 2017 - 2020 • Managed cross-functional teams to improve processes • Spearheaded integration of STEM curriculum to enhance middle school career connections. • Developed frameworks to streamline performance management and enhance efficiency in airport management • Represented the division effectively at interagency meetings and collaborative efforts. Diamond Education- Consultant STEM / Educational Administrator • Delivered comprehensive professional development and innovative curriculum design services that significantly enhanced STEM education and cultural competency for diverse learners. • Designed evaluation strategies that measurably improved training effectiveness. • Supported global educational planning to enhance collaboration and knowledge sharing. • Educator and School Administrator (Washington Virtual Academy, Seattle Public Schools, Highline School District, Schoter Scholengemeenshap, Katholieke Scholengemeenschap) at the high school and gymnasium level (The Netherlands) Fokker Airlines Aerospace Engineer • Designed aircraft components for the Fokker 100, including wings, fuselages, and control surfaces, ensuring aerodynamic efficiency, weight optimization, and structural integrity. • Analyzed aerodynamic performance and engine efficiency, including fuel consumption and thrust capabilities. • Ensured compliance with aviation regulations and safety standards throughout the design and development process. • Collaborated with multidisciplinary engineering teams, including structural, electrical, and systems engineers, to enhance aircraft performance and reliability. Education • Seattle University o Doctoral Studies, Educational Leadership o Master Of Education, Educational Administration • Educatieve Faculteit Amsterdam o HBO, English; Mathematics • TU Delft o Drs/Ing Luchtvaarttechnologie, Aerospace Engineering • Northrup University o Bachelor of Aerospace Engineering Technologies / Certifications/ Skills Technologies: AWS • Microsoft Azure • Microsoft Teams • Power BI • Tableau • Monday.com • Jira • Salesforce Certifications: Project Management Professional (PMP) • PMI Agile Certified Practitioner (PMI-ACP)) • Project Management Office Certified Practitioner (PMO-CP) • AWS Certified AI Practitioner • AWS Certified Cloud Practitioner • Microsoft Azure Administrator • Microsoft Azure Solutions Architect • Scrum Alliance Certified Agile Leader • Generative AI for Project Managers • Data Landscape for GenAI for Project Managers • Certified Lean Practitioner • ITIL 4 Foundation Skills: Strategic Resource Optimization • Vendor Negotiation Expertise • Project Portfolio Management • Public and Interagency Liaison • Regulatory Compliance Leadership • Strategic Planning and Execution • Operational Process Streamlining • Project Management Office Leadership • Project Team Coaching and Development • Student Records Management • Staff Evaluation • Criminal Justice Data Analysis • Cross-Functional Team Leadership • Policy Negotiation and Review • System Enhancement Strategies • STEM Curriculum Integration • Performance Management Frameworks • Interagency Collaboration Facilitation • Professional Development in STEM • Curriculum Design for Diverse Learners • Global Educational Strategy Planning • Enhanced Training Effectiveness • Multi-Project Coordination • Governance and Accountability Enhancement • Efficiency Improvement Initiatives • Stakeholder Engagement and Representation • Advanced Analytical and Problem-Solving Skills • Innovative Educational Solutions Additional Information: Dual Citizen (American and Dutch) • Native English Speaker with Fluency in Dutch • Served on the National League of Cities as an appointee to Transportation and Infrastructure Federal Advocacy Committee (2024) • City of Seattle Parks Commissioner (2024-) •City of Seattle Human Rights Commission -) • Current Volunteer Engagement Vice President with Project Management Institute (Puget Sound Chapter)