Treasure Brown

Treasure Brown Experience Designer CONTACT DETAILS --treasurebrown.com EDUCATION tb EXPERIENCE Email Production Coordinator | 2017 -2018 GIE Media Inc. | Valley View, Ohio Designed, developed and monitored email communications for internal publications and 3rd party clients. VCU Brandcenter- (expected) Customer Service Advocate |- M.S. Business - Branding/ Experience Design Used critical thinking and mentoring skills in order to walk customer and insurance agents through complex billing and provide solutions that benefit customers and the Farmers company. I also used empathy to handle conflict resolution, provide valuable customer service and bridge the gap between the company and the customer. Bowling Green State Univ- B.S. Technology - Visual Communication Technology; Marketing SKILLS HTML/CSS/JQuery Prototyping Project Management Farmers Insurance | Independence, Oh