Tracey Fiona

TRACEY FIONA Linkedin |Portfolio PROFESSIONAL SUMMARY Virtual Assistant with 2 years of experience providing administrative, organizational, and customer support. Skilled in managing schedules, email correspondence, Lead Generation, and streamlining workflows for enhanced productivity. Proficient in tools like Microsoft Office, Google Workspace, Canva ,Trello and Asana. Dedicated to delivering efficient, reliable support to optimize business operations. CORE SKILLS & TOOLS ●​ Administrative Support ●​ Organization ●​ Social Media Management ●​ Communication ●​ Technical Proficiency ●​ Lead Generation ●​ Time Management ●​ Project Management ●​ Graphic Design WORK EXPERIENCE VIRTUAL ASSISTANT Tajilabs ●​ Managed communications and correspondence. ●​ Calendar management and scheduling. ●​ Organized and maintained digital files and documentation. Nov 2024- Feb2025 Nairobi, Kenya ADMINISTRATIVE ASSISTANT Sep 2023- Oct2024 Nairobi Hospital Nairobi, Kenya ●​ Managed schedules and virtual meetings for 10+ department heads using Microsoft Teams and Google Calendar. ●​ Organized and maintained digital patient records on Google Drive, ensuring HIPAA-compliant access. ●​ Processed 50+ daily emails, prioritizing urgent requests while handling confidential correspondence. EDUCATIONAL BACKGROUND Diploma in Health Records and Information Technology Kenya Medical Training College 2024 Nairobi, Kenya Relevant Certifications Virtual Assistant Program – ALX 2024