Toyin

Toyin

$6/hr
Project management, administrative role, customer experience and teaching
Reply rate:
66.67%
Availability:
Hourly ($/hour)
Location:
Ibadan, Oyo, Nigeria
Experience:
7 years
OLUWATOYIN OMOLOBA - ●-● https://www.linkedin.com/in/oluwatoyin-omoloba-8a-/ SUMMARY Dynamic and result oriented leader and team player skilled in demonstrating innovative planning and execution. Particularly experienced in project management, teaching and customer relationship management. Excelled in roles requiring meticulous planning, learning and vibrant communication, significantly enhancing client satisfaction and team efficiency. Looking to leverage my knowledge and experience into a role that fits and promotes career advancement. SKILLS SUMMARY  Project Management  Planning and tracking  Team Leadership  Innovative student-centered and lesson delivery  Quality Assurance  Customer Relationship Management  Verbal and written Communication  Time Management  Data Entry WORK HISTORY 01/2023 – Present 08/2021 – 02/2023 06/2020 – 09/2020 Lecturer Federal School of Surveying - Oyo State, Nigeria (A tertiary institution for post-secondary education)  Planned and prepared lectures, assignments and exams covering areas of basic computer skills and information management to access student knowledge.  Developed and implemented innovative teaching methods that integrate technology into the classroom environment to ensure an interactive and enjoyable learning process.  Handled processing and release of final departmental result promptly.  Conducted research in the field of computer science and published results in scholarly publications. Project Manager (Remote Opportunity) Abbrivo International – International Translating Company - Utah, United States (An international translating company that facilitates translations and notarization for individuals and businesses while complying with US standards)  Closely monitored multiple client projects, ensuring confidentiality, timely and successful delivery while achieving 90% success rate in accordance with established standards.  Developed and maintained project plan, timeline and budget.  Led a team of 30 specialist to oversee project files and processes to ensure compliance in project deliverable  Conducted seamless administrative coordination and HR functions, preparing internal reports and managing payroll.  Implemented effective communication between internal teams working on different aspect of a project. Marketing Intern (Remote Opportunity) Maximize Your Potential (MYP) Mastermind Group, Inc - Atlanta, GA (A personal development company that supports individuals in their efforts to pursue their personal and professional goals through tailored guidance)  Engaged with influencers to promote content through established social media channel  Developed and Scheduled 30 personal development related posts for MYP social media platforms and are scheduled for future release as the organization expands its social presence.  Contributed innovative ideas to enhance team performance. 08/2019 - 05/2020 Brand Manager & CEO’s Executive Assistant The Dexterity Group - Ibadan, Oyo State, Nigeria (A company that offers global media, education and business services)  Developed and oversaw strategic promotional content for product roll-out to boost sales.  Worked with the creative team to ensure timely delivery of design content, adverts and digital content for diverse clients.  Managed 6 cooperate account and cultivated business partnerships to build a lasting internal and external relationship  Significantly contributes to the development and implementation of a school project now active in Ibadan, Nigeria  Monitored the hiring process of talented creatives to add value to the team.  Managed the CEO complex calendar to ensure efficiency. 08/2018 – 07/2019 Teacher National Youth Service, Abadina College UI, Ibadan - Oyo state, Nigeria (One-year compulsory national youth service to the Nigerian government)  Created engaging lesson plans that were based on the curriculum, engaged students through discussions and chose supporting materials to increase classroom interaction, built an inclusive learning environment and positive learning experience that meet diverse student needs.  Managed a class of 130 students and assessed the students’ performance through tests, assignments and exams.  Devised innovative approaches of presenting lessons which increased student understanding of subject and led to 70% success rate increase among students at the annual State Examination. 03/2017– 04/2018 Customer Service Representative Powerjam Company - Kiev, Ukraine (A company that supplied various support services tailored to educators, learners and personnel)  Provided excellent customer support by handling incoming calls and messages promptly and efficiently to ensure customers satisfaction.  Answered customers inquires, resolved complex problems and provided prompt and accurate information regarding services and handled complex circumstance in a calm and professional manner.  Ensured accurate documentation of orders and communications throughout the process to ensure timely and accurate delivery of services.  Maintained customer satisfaction with proactive and forward-thinking strategies to meet customer needs. 09/2016– 11/2016 Inventory officer Intern Ibesheram store - Kiev, Ukraine (A company that facilitates personalized gifting experience tailored to individual preference)  Provided excellent customer support by responding to requests, assisting with product selection and handling issues related to orders.  Collaborated with sales and operating team to align inventory with demand.  Maintained detailed records for inventory management, monitored the database for order processing, reporting and timely delivery of order. 07/2015 – 07/2016 Customer service representative Financial Service Company - Kiev, Ukraine (A company that offers financial product consultation specializing in forex and binary option)  Ensure smooth onboarding of client registration and client support for platform navigation.  Answered customers inquires, complaints, resolved complex problems and provided accurate product recommendations based on extensive product knowledge.  Presented prospective and existing customers with valuable services in a knowledgeable and friendly manner to aid decision making. 01/2015–02/2015 Office Administrator Intern Federal University Lokoja, Students Industrial Work - Kogi State, Nigeria (A tertiary institution for post-secondary education)  Executed seamless coordination of various administrative functions to internal staff and management to meet operational standards.  Implemented a digital record keeping system to streamline students result processing.  Monitored office equipment, ensuring that all equipment is regularly serviced according to guidelines. EDUCATIONAL BACKGROUND 09/2016 - 07/2018 09/2016 - 02/2018 09/2012 - 07/2016 Master of Science: Project Management Krok University - Kiev, Ukraine Master of Science: Information Management Systems and Technologies Kiev National University of Construction and Architecture - Kiev, Ukraine Bachelor of Science: Computer Science Kiev National University of Construction and Architecture - Kiev, Ukraine CERTIFICATION 2024 - IT Essentials offered by University of Jos through the Cisco Networking Academy Program 2025 – CCNA 1: Introduction to Networks offered by University of Jos through the Cisco Networking Academy Program TECHNOLOGY     PRODUCTIVITY SOFTWARE: Microsoft Office (Word, Excel, Powerpoint, Outlook, Onenote), Mailchimp PROJECT MANAGEMENT TOOLS: Asana, MS Project MEETING: Zoom, Google meet, Microsoft Teams, Skype, GoToMeeting OTHERS: MemoQ, Adobe illustrator (Basic), Indesign, Anydesk, Synology, Subtitle edit
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