Wael here, working as an IT analyst who digs into system optimization and making operations smoother for better business outcomes. Fixing tech issues that pop up, and supporting those big enterprise systems everyone relies on. Technical skills are solid, obviously, but the real thing is that problem-solving approach,
Oh and troubleshooting becomes almost second nature when you’ve handled enough urgent tickets and late night server alerts over the years. Basically it’s that combo of technical depth and getting stuff done that gets brought to every project I take on these days.