Tosin Sola Idowu

TOSIN SOLA-IDOWU Virtual Assistant --www.linkedin.com/in/tsolaidowu/ SUMMARY Sales and Marketing Virtual Assistant with more than 10 years of experience planning, directing, and organizing the actual delivery of a product or service to a consumer. Coordinated sales distribution accomplished by creating sales regions, quotas, and targets, as well as training programs for salespeople. Identified new consumers by using company directories, referrals from existing clients, membership in organizations, or attendance at trade shows or conferences. WORK EXPERIENCE Virtual Assistant 2024 The Winchester Group Managed Emails and Meetings. Helped with travel planning. Collaborated on social media marketing campaigns. Responded to customer enquiries. Virtual Assistant 2024 Fine couture Managed Emails. Managed social media accounts and marketing campaigns. Helped with logistics and delivery. Physical and Virtual assistant 2013 - PRESENT Rosot Water, Nigeria Dealt with and sorted customer enquiries. Handled social media accounts which reached thousands of current and prospective clients. Informed consumers of projected delivery dates, service contracts, warranties and other product-related information. Assisted with data entry and keeping. Assisted with travel enquiries and bookings. Assisted with planning of end of the year gatherings. Customer Service Representative 2012 - 2013 MTN COMMUNICATIONS, Nigeria. Promoted and cross-sold MTN products and services with its functionalities, features and competitive advantages. Ensured key customer data are adequately captured and imputed correctly. Captured and monitored customers complaints and ensured complaints and queries are promptly resolved and escalated to appropriate departments. VOLUNTEER WORK 2019-PRESENT ROYAL VOLUNTARY SERVICE • • • Helped people during the peak of covid-19. Helped with medication pickup and drop off for the vulnerable. Helped with grocery pickup. Helped with reading of prescription to the visually impaired. EDUCATION University of Derby FOUNDATION YEAR. 2020 Olabisi Onabnajo University BSc Biochemistry. 2012 ALX Virtual Assistant Certificate. 2024 TECHNICAL SKILLS • Communication tools- Slack, Zoom, Microsoft Teams, Google Meet. • Email Management- knowledgeable of email platforms like Gmail, Outlook and how to manage inbox efficiently. • Project Management Software- Familiar with Asana,Trello to help manage task and deadlines. • Office suite proficiency- Strong skills in Microsoft Office and Google Workspace. • Data entry and Management- Ability to accurately enter and manage data using spreadsheets and databases • Social Media Management-Experienced in tools like hotsuite for scheduling and managing social media posts. • Research Skills-Ability to conduct online research .