Toshiki Gealone

Toshiki Gealone

$5/hr
Amazon Product Research Rockstar
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Quezon City, Metro Manila, Philippines
Experience:
9 years
TOSHIKI GEALONE AMAZON SELLER VA PERSONAL PROFILE I am an Amazon Virtual Assistant seeking a fulltime position in the field of Amazon e-commerce where I can apply my knowledge and skills and help Amazon Store Owners grow and expand their business MY EXPERTISE Listing Creation Amazon Amazon Product Research Amazon Sponsored Ads Customer Service Inventory Management Social Media Support HOW TO CONTACT ME Address: Bago Bantay,Quezon City, Metro Manila, PH 1101 Email:-Website: www.toshikigealone.mystr ikingly.com LinkedIn: @toshikigealone RELEVANT EXPERIENCE Facebook Concierge Support TDCX | Feb 2020 - July 2021 - Attained 100% marks in all customer service categories including communication skills, interpersonal skills, problem-solving, and friendliness. - Consistently hit the target for answering 40 emails a day from advertisers while maintaining high quality support standards. - Enhanced the open rate for customer online campaigns by 28%. IOS/MacOs Senior Advisor Concentrix | January 2017 - October 2019 - Received a promotion from technical support to SME after one year of employment due to excellence in customer service and leadership. - Reduced customers’ complaints by 30% through escalated grievance resolution procedure. Trainings Attended AMAZON SELLER VA MASTERCLASS Amazon PPC Playbook: Success Made Easy June 2021 July 2021 ACADEMIC HISTORY PATTS College of Aeronautics Bachelor of Science in Airline Business Administration March 2010 PERSONAL R E F E R E N C ES Amanda Dela Cruz Email: amandapecson.mv@gmail .com Southern Leyte State University Bachelor of Science in Mechanical Engineering March 2009
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