TOSHIKI
GEALONE
AMAZON SELLER VA
PERSONAL PROFILE
I am an Amazon Virtual
Assistant seeking a fulltime position in the field
of Amazon e-commerce
where I can apply my
knowledge and skills and
help Amazon Store
Owners grow and expand
their business
MY EXPERTISE
Listing Creation
Amazon
Amazon Product
Research
Amazon Sponsored
Ads
Customer Service
Inventory Management
Social Media Support
HOW TO CONTACT ME
Address: Bago
Bantay,Quezon City, Metro
Manila, PH 1101
Email:-Website:
www.toshikigealone.mystr
ikingly.com
LinkedIn: @toshikigealone
RELEVANT EXPERIENCE
Facebook Concierge Support
TDCX | Feb 2020 - July 2021
- Attained 100% marks in all customer service
categories including communication skills,
interpersonal skills, problem-solving, and
friendliness.
- Consistently hit the target for answering 40 emails
a day from advertisers while maintaining high
quality support standards.
- Enhanced the open rate for customer online
campaigns by 28%.
IOS/MacOs Senior Advisor
Concentrix | January 2017 - October 2019
- Received a promotion from technical support to
SME after one year of employment due to
excellence in customer service and leadership.
- Reduced customers’ complaints by 30% through
escalated grievance resolution procedure.
Trainings Attended
AMAZON SELLER VA MASTERCLASS
Amazon PPC Playbook: Success Made Easy
June 2021
July 2021
ACADEMIC HISTORY
PATTS College of Aeronautics
Bachelor of Science in Airline Business
Administration
March 2010
PERSONAL
R E F E R E N C ES
Amanda Dela Cruz
Email:
amandapecson.mv@gmail
.com
Southern Leyte State University
Bachelor of Science in Mechanical Engineering
March 2009
