Tosan Ajemigbitse

TOSAN AJEMIGBITSE Tel: -, -|Email:-|Lagos State, Nigeria PROFESSIONAL SUMMARY With more than two years of experience managing both residential and commercial properties, this Property Manager is extremely well-organized and results-oriented. Demonstrated ability to lower operating expenses, increase tenant happiness, and guarantee local laws are followed. Knowledgeable about optimizing profits, managing people, and organizing maintenance. Competent in property marketing tactics, leasing negotiations, and budgeting. Good at establishing trusting bonds with vendors and tenants and using property management tools. KEY SKILLS             Property Management Software (AuthurOnline, Xero) Lease Negotiation & Contract Management Budgeting & Financial Reporting Tenant Relations & Customer Service Team Leadership & Staff Training Property Maintenance & Inspections Vendor Management & Contract Negotiation Conflict Resolution & Problem Solving Rent Collection & Accounts Receivable Marketing & Advertising Properties Compliance with Fair Housing Laws Evictions & Legal Compliance PROFESSIONAL EXPERIENCE Team Lead/Property Manager Zap Property Limited, London April, 2023-Present        Manage a portfolio of 8 residential and commercial properties, overseeing day-to-day operations including leasing, maintenance, and tenant relations. Develop and execute annual budgets, monitor expenses, and increase operational efficiency, resulting in a 40% reduction in overhead costs. Coordinate property maintenance, ensuring work orders are completed promptly and effectively, maintaining high tenant satisfaction rates. Supervise a team of 60 property staff, providing guidance and training on best practices and company policies. Handle tenant inquiries, complaints, and conflict resolution, ensuring compliance with lease agreements and local regulations. Lead the lease renewal process and rent collection, maintaining an occupancy rate of 90%. Implement marketing strategies, improving property visibility and reducing vacancies by 20%.      Direct property inspections, ensuring compliance with safety standards, building codes, and maintenance schedules. Coordinate the leasing process, including tenant screenings, showings, and lease signings, resulting in a 30% increase in leasing conversions. Manage vendor relationships, negotiating contracts and ensuring timely completion of maintenance tasks. Train and mentor new hires, enhancing team performance and fostering a positive, collaborative environment. Assist with financial reporting, including monthly and annual budget preparation, forecasting, and expense tracking. Sales Representative (Volunteering) We Hold A Hand, London July 2024-December, 2024     Implemented new sales strategies that increased sales efficiency by 20%, streamlining the sales process. Collaborated with marketing, product development, and customer service teams, ensuring alignment of sales strategies with broader business objectives, resulting in a 15% improvement in cross-functional coordination. Led successful cross-departmental initiatives that boosted overall customer satisfaction scores by 25%. Reduced the cost of sales operations by 10% while maintaining sales performance and target achievement. EDUCATION Post-Graduate Diploma in Education (In View) Lagos State University ( LASU), Lagos State Bachelor of Science in Industrial Chemistry University of Benin City, Edo State, Nigeria- CERTIFICATIONS & TRAINING     In-Demand IT Skills (Digital Witch Technical Support Community) IT Support and Fundamentals (Coursera) Introduction to Customer Service (Coursera) Certified Property Manager (CPM) (Udemy) TECHNICAL SKILLS     Property Management Software (AuthurOnline, Xero) Microsoft Office Suite (Excel, Word, PowerPoint) Google Suite Google Analytics (if relevant to property marketing) Feb, 2024 Sept, 2024 Aug, 2024 Nov, 2023