Tori Adams

Tori Adams - - yourtechsis.com Passionate technical specialist with several years of proven troubleshooting and problem solving experience. Ambitious, driven, and reliable. Seeking opportunities that allow for growth and development in a professional and personal manner. Skills and Abilities Front End/Back End Development: HTML, CSS, JAVASCRIPT, ES6, AJAX, JQUERY, JSON, WORDPRESS, JOOMLA, BOOTSTRAP, MATERIALIZE.CSS, REACT.JS, EXPRESS, NODE.JS, PHP basics, MySQL, MongoDB, VSCODE, GIT, FTP, XAMMP, MVC Administration: ACTIVE DIRECTORY MANAGEMENT, POWERSHELL, WINDOWS, OUTLOOK ADMINISTATION, INVENTORY AUDITS, IIS, HARDWARE TROUBLESHOOTING Networking: VMWARE, NETAPP, HARDWARE TROUBLESHOOTING/INSTALLATIONS, LINUX, NETWORK CONFIGURATIONS, RDNS, AUDITS, VALIDATIONS, PuTTY, WAN/LAN Personable: COMMUNICATES EFFECTIVELY, CREATIVE, ATTENTION TO DETAIL, COLLABORATES WELL, TAKES INITIATIVE Experience 10/17 – Present NOC Engineer / Faction, Denver, Co Day to day includes monitoring several types of alarms. Investigating any network or hardware performance issues.  Install storage devices, servers, RAM, and network cables upon request. Update and validate existing and new cloud environments. Troubleshoot user experience using VMware technologies. Schedule and perform routine maintenances. 9/17 – 5/18 Instructor / Coding with Kids, Denver, CO Taught students from grades 2nd to 5th coding fundamentals using MIT Scratch. Tracked lesson plans and altered as needed per class or student. Encouraged students and parent to continue further courses. 10/16– 8/17 IT Analyst / American West Construction, Denver, CO Day to day included troubleshooting various task upon request. Setup network connections, troubleshoot devices including printers, PCS, iPhones, Key Fobs, imaging Laptops, installing RAM, completing a server upgrade, and configuring Wifi outside the office. Creating trainings for employees. Kept house keeping records up to date 3/16 – 10/16 IT Engineer I / Wayfair, Boston, MA 1st POC for all Wayfair employees globally processing 300 tickets/week Monitor tickets and resolve or triage appropriately Troubleshoot VPNS, outlook issues, website issues, hardware issues Used SQL to update data that is incorrectly showing on production site Education 2013 - 2014 AAS Information Technology / Aurora Community College Cisco, Computer Applications, JavaScript, Security Fundamentals, A+ I, A+ II 2017 - 2018 Certificate / University of Denver Full stack web development Accomplishments Used SharePoint and Azure to develop an checklist app. This app allowed field workers to mark off safety conditions. They could then send these details via email to management. This saved time as the worker did not have to come back to the office to give these details. This helped organization as everything went from paper to electronic. This saved time, money, and resources. I created a personal video tutorial on creating a website using bootstrap4. I used software I have never used before and managed to quickly navigate my way around. I became familiar with software quickly and I was able to record my PC the way I intended and edited my video i