Tony Louis

 Seeking assignments in clerical, data entry, sales or customer service industry Professional Synopsis A dynamic professional with extensive experience in documentation, data entry, sales and customer services. Currently working with Royal Palace Furniture LLC at Sharjah Outlet as sales executive and data entry. Proven ability in documentation part with telecom industry(AT&T) under Sutherland Global Services, India, and also in medical transcription(Perry Johnsons Outsourcing, Bangalore, India). Experience and areas of expertise 1) Royal Palace Furniture, Ghubaiba, Sharjah, UAE Designation: Data Entry cum sales executive Duration: December 2013 till Present. Job Responsibilities: Provide effective target oriented sales methods to reach the goals and worked hard to promote the brand. Functions as replacement for data entry and performs documentation works. Effectively coordinates with logistic department for arranging delivery and follow-up of each sale. Performs supervisory role with due respect to the colleagues and willing to take responsibilities related to work. Works together with the management and co-workers to maintain team spirit and effective interpersonal relationship and to create peaceful working environment. 2) AT&T Communications, USA- under Sutherland Global Solutions, Kakkanad, Kochi, Kerala, India. Designation: Customer Service Executive Duration: January 2013-September 2013 Job Responsibilities: Worked as online customer service agent and sales promoter. Have been part of the pilot project to stabilize innovatively as per the client requirements. Documentation of customer’s queries and providing solutions through email. Data entry and electronic payment assistance. Proven management skills through floor support and assistance to the subordinates. 3) Medical Transcriptionist in Perry Johnson’s Outsourcing MNC, Bangalore, India Designation: Medical Transcriptionist and proof reader Duration: June 2008 to July 2009. Job Responsibilities: Processing and documentation of Medical Records as per the client requirement in high accuracy and as per medical standards. Achieved client appreciation and won spot awards for exceptional performance during the process. Completion of work in the prescribed time frame. 4) Staff Nurse in KLES Hospital and Medical Research Center, Belgaum, Karnataka, India Designation: Staff Nurse – Neurosurgery Department. Duration: October 2009 to December 2011 Personal Information Date of Birth : 1st March, 1983 Sex : Male Religion : Christian Nationality : Indian Marital Status : Married Passport No. : K- Visa status : Valid till April 04, 2018(Work Visa) Address : Royal Furniture, Ghubaiba, Sharjah, Uae Languages Known English, Arabic, Hindi, Urdu, Malayalam, Tamil. References: Royal Furniture: Niaz Ali (Showroom Manager) - Sutherland Global Services: Avnash Kumar (Senior Operations) -(India) Academic Qualifications Graduation in B.Com (Commerce) from Kerala University, Kerala, India, 2003 Graduation in Nursing from RAJIV GANDHI UNIVERSITY, India 2009 Technical Qualifications Higher Diploma in software engineering from Aptech Computer Educations, India PVT Ltd 2002. Diploma in Medical Transcription, from Harvest Medical Transcriptions Bangalore, India 2009 Diploma in computer hardware from STED Project, Kerala Govt. Proficient in MS-Office Tools Familiar with various software platforms including Orion(Oracle). Declaration I hereby declare that all the above stated statements are true and complete to the best of my Knowledge and belief. TONY LOUIS