Tonia Gbuji

TONIA GBUJI Lagos, Nigeria PROFESSIONAL SUMMARY Detail-oriented Executive Virtual Assistant and Business Analyst with a strong background in project coordination, administrative management, and client communication. Over 7 years of experience supporting executives and teams in dynamic environments, managing calendars, email correspondence, document organization, and project logistics. Highly skilled in prioritizing tasks, maintaining confidentiality, and ensuring operational efficiency across multiple functions. Demonstrates exceptional communication, organization, and problem-solving skills with proficiency in Microsoft Office Suite and collaborative tools such as JIRA, Confluence, and Miro. CORE COMPETENCIES • Executive & Administrative Support • Calendar & Email Management • Document & File Organization • Scheduling & Meeting Coordination • Research & Reporting • Project & Task Management • Client & Stakeholder Communication • Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) • CRM & Collaboration Tools (JIRA, Confluence, Miro, Trello, Google Workspace) • Data Entry & Record Maintenance • Process Improvement & Workflow Optimization PROFESSIONAL EXPERIENCE Remote Role (Contract) | Administrative & AI Support Analyst Nov 2024 – Present • Provide virtual administrative support, including email organization, file documentation, and calendar coordination. • Prepared weekly summaries and reports, ensuring clarity and timely submission to management. • Monitored AI-generated materials for accuracy and compliance with company standards. • Documented workflow processes and assisted in refining task management procedures for efficiency. IXG Limited | Business Analyst / Project Coordinator July 2017 – Oct 2024 • Supported project planning and execution, ensuring adherence to timelines and objectives. • Managed executive calendars, scheduled meetings, and coordinated crossfunctional communication. • Handled client correspondence, prepared detailed reports, and maintained organized digital filing systems. • Assisted with CRM setup and database management, enhancing client engagement and response efficiency. • Prepared project updates and summarized meeting outcomes for management review. • Coordinated team activities, monitored progress, and ensured alignment with business goals. Michlart Services Limited | Administrative & Business Analyst Jan 2018 – Dec 2018 • Coordinated administrative and operational processes to improve workflow and team productivity. • Organized and maintained electronic and physical filing systems to ensure easy document retrieval. • Conducted research and compiled data for business improvement reports. • Scheduled team meetings, documented minutes, and tracked follow-ups. • Assisted in the integration of teller services systems by organizing documentation and coordinating training. The Style Harbour by Tonia (TSH) | Business Development & Executive Support Manager May 2016 – Jan 2018 • Managed day-to-day administrative operations including correspondence, record keeping, and reporting. • Oversaw calendar scheduling, client engagement, and lead generation through online platforms. • Maintained communication with vendors, managed product listings, and coordinated events and exhibitions. • Improved customer experience through consistent follow-ups and feedback documentation. Corona Schools’ Trust Council | School Secretary / Administrative Assistant Sept 2009 – Mar 2016 • Managed executive calendars, appointments, and communications with the Trust Council. • Drafted correspondence, managed emails, and maintained records and reports. • Coordinated meetings, prepared agendas, and documented minutes. • Ensured smooth flow of information between departments and external stakeholders. • Standardized reporting templates and improved document control systems. EDUCATION & CERTIFICATIONS • MBA (Artificial Intelligence) – Nexford University, USA • BA, English and Literature – University of Benin, Nigeria • Certified Scrum Master (CSM) – Scrum Alliance, USA • Certified Salesforce Business Analyst & Administrator TECHNICAL SKILLS Microsoft Office Suite | Google Workspace | Trello | JIRA | Confluence | Miro | CRM Tools | File Management Systems